Senior Technology Architect - ServiceNow solutions IRM (Integrated Risk Management)- Oslo, Norway

Job Description

Role – Senior Technology Architect

Location – Oslo, Norway

Compensation – Competitive (including bonus)

Job Description

Today, the corporate landscape is dynamic, and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.

At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

Roles And Responsibilities

Lead the architectural design of ServiceNow solutions, focusing on IRM (Integrated Risk Management)

Architectural Design & Strategy

• Collaborate with business stakeholders to understand requirements and translate them into effective, scalable ServiceNow solutions.
• Define and enforce best practices, standards, and guidelines for ServiceNow development and integration.
• Design and implement solutions that are scalable, secure, and aligned with organizational goals.
  
  

Solution Implementation & Integration

• Lead end-to-end implementation of ServiceNow solutions across ITSM ITBM / SPM (Project Portfolio Management, Demand Management, Application Portfolio Management) ad App Engine
  
  

Scripting & Development

• Develop and customize ServiceNow applications through scripting (JavaScript, Business Rules, Client Scripts, UI Policies, UI Actions, Scheduled Jobs, etc.).
• Create custom ServiceNow solutions and workflows for various business needs, with a focus on integrations and automation.
• Leverage ServiceNow APIs, web services (REST, SOAP), and Orchestration capabilities to extend platform functionality.
  
  

Team Leadership & Mentoring

• Lead and mentor a team of junior ServiceNow developers and administrators.
• Coordinate with cross-functional teams to ensure timely and successful project delivery.
• Promote and ensure adherence to industry best practices throughout the development and deployment lifecycle.
  
  

Support & Troubleshooting

• Troubleshoot complex technical issues related to ServiceNow configurations, customizations, and integrations.
• Support ServiceNow upgrades, patches, and ongoing enhancements with minimal disruption to business operations.
  
  

Stakeholder Management

• Engage with key business stakeholders to gather requirements, provide regular project updates, and present technical solutions.
• Conduct workshops and presentations to explain the technical architecture and benefits of the proposed solutions.
  
  

Personal

Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These includes.

• High analytical skills
• A high degree of initiative and flexibility
• High customer orientation
• High quality awareness
• Excellent verbal and written communication skills
  
  

About Infosys

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys can help your enterprise navigate your next.

All aspects of employment at Infosys are based on merit, competence, and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.