Product Manager

Omilia is at the forefront of Conversational Intelligence, pioneering cutting-edge AI-driven solutions that transform the way businesses interact with their customers. Our mission is to revolutionize customer service through natural, intelligent, and human-like conversations, empowering companies to deliver exceptional experiences. We are growing rapidly and are looking for a highly motivated Product Manager to join our dynamic team.

Role Overview

As a Product Manager at Omilia, you will play a critical role in driving the development and success of our Conversational Intelligence products. You will own the product lifecycle from concept to launch, working closely with cross-functional teams to ensure our offerings meet market needs and drive business growth. The ideal candidate is a strategic thinker, a strong communicator, and has a passion for innovative technology.

Key Responsibilities

• Product Strategy and Vision Development:
• Define and articulate the product vision and strategy for Omilia's Conversational Intelligence offerings;
• Conduct deep market research and competitive analysis to identify opportunities, gaps and threats in the market
• Product Development:
• Collaborate with product operations, design, and other stakeholders to develop detailed product requirements and user stories;
• Prioritize features, set timelines, and manage the product roadmap effectively
• Stakeholder Management:
• Engage with key stakeholders, including customers, partners, and internal teams, to gather feedback and align product vision;
• Communicate product updates, roadmaps, and strategy with clarity and confidence to ensure alignment across the organization
• Go-to-Market & Commercial:
• Work with marketing, sales, and customer success teams to develop and execute go-to-market strategies;
• Develop product proposition packaging, commercial tiering, bundling, and pricing in liaison with other product managers and GTM teams;
• Create compelling product documentation, including user guides, release notes, and training materials
• Performance Monitoring:
• Monitor product performance through data analytics and user feedback;
• Identify areas for improvement and drive continuous enhancement of the product
  
  
  

Requirements

• Bachelor's degree in Business, Computer Science, Engineering, or a related field; MBA or advanced degree is a plus;
• At least 3 years of experience in B2B or B2B2C product management, preferably in the AI, SaaS/PaaS, or technology space;
• Proven track record of successfully packaging, launching and managing complex products;
• Strong understanding and expertise in AI, Agentic AI, natural language understanding and processing, and conversational interfaces;
• Financial literacy, business case development and commercial acumen are preferred;
• Excellent communication, presentation, and interpersonal skills;
• Ability to work in a scale-up, fast-paced, dynamic environment and manage multiple priorities;
• Strong analytical and problem-solving skills
  
  
  

Benefits

• Fixed compensation;
• Long-term employment with the working days vacation;
• Development in professional growth (courses, training, etc);
• Being part of successful cutting-edge technology products that are making a global impact in the service industry;
• Proficient and fun-to-work-with colleagues;
• Apple gear
  
  

Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.