Technical Project Manager - Global HQ (They/He/She)

If you’re here, it’s because you’re looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries.

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique?

🤝 Our culture and strong values.

💪 Our career development philosophy.

🤝 Our commitment to being a force for good.

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

As a Partner Ops Technical Project Manager, you will support new partners' integrations and provide technical support, improving the performance of thousands of Partners who use Glovo’s API. You will define projects related to integrations that will require being in direct contact and leading conversation with Glovo’s key partners, integrators, tech and product teams. We are seeking a very hands-on person who has an interest and knowledge about API and that wants to grow in a key area for Glovo with massive growth opportunities.

THE JOURNEY

• Be the main point of contact for all related to the API and integrations at Glovo ensuring strong collaboration and communication across the company.
• Work closely with Commercial, Tech and Product teams to understand the technical requests identifying opportunities of growth through our API.
• Coordinate and give technical and functional support for our integrated partners.
• Ensure our standards are maintained across all countries, working closely with international teams to understand and address any issues.
• Be proactive and hands-on in understanding partner’s challenges finding standard solutions to drive impact through a seamless customer experience.
• Lead the business performance reporting around the adoption of integrations and leading business metrics associated with them.
• Analysing, planning and developing scheduled projects to improve partner performance while building and providing tools to help teams to drive improvements.
• Ensure propagation of the integration's knowledge through documentation and internal learning sessions.
• Proactive and positive in identifying opportunities and working on them with minimal management oversight
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
  
  

What You Will Bring To The Ride

• + 2 years of experience of web service technologies (REST / JSON), API usage integrations and Postman
• Proactive, reliable and autonomous to manage partner relationships and accelerate integrations.
• You can translate complexity into action plans and needs into business solutions across a variety of stakeholders (internal & external).
• Intermediate knowledge of SQL and dashboard creation (e.g. Looker)
• Great communication skills, with experience collaborating across senior leadership teams.
• Worked in a fast-paced environment and enjoyed providing insights that will help evolve existing projects and define new ones.
• Highly motivated and results-driven.
• Proficiency in English (Spanish is a plus)
• An empathetic, inclusive and curious attitude.
  
  

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We Believe Driven Talent Deserves

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Discounts on transportation, food, and even kindergarten expenses.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.
  
  

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!