Senior Engineer - JAVA

At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank – we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance. Now, We’re looking for a dynamic Senior Java Engineer to join our team at Dubai Silicon Oasis, where you'll lead the way in designing, developing, and maintaining complex Java-based applications to support the bank's digital banking initiatives. You will work closely with cross-functional teams to deliver high-quality software solutions that meet the bank's business requirements and technology standards.

What you will do:

Functional Responsibilities:

Issue Resolution:

• Troubleshoot and resolve issues that L1 and L2 support teams cannot handle.

• Analyze and diagnose problems, including software bugs, hardware failures, and network issues.

• Provide permanent solutions and workarounds for issues.

• Get/vet solution from/with architecture team (if required), fix code, release for testing, support testing, release documentation, support during/after production release.

Escalation/Incident Management:

• Serve as the escalation point for unresolved issues from L1 and L2 support teams.

• Ensure incidents are resolved within agreed service level agreements (SLAs).

• Provide timely updates and resolutions for escalated incidents.

• Participate in incident management processes, marking the status of the incident - work in progress, closed etc.

• Root Cause Analysis & Change Management:

• Perform thorough root cause analysis to identify the underlying cause of issues.

• Document findings and recommend solutions to prevent future occurrences.

• Work on HD requests of applications that require <=5 days development effort.

• Brainstorm and analyse requirements, get/vet solution from/with architecture team, develop, release for testing, support testing, release documentation, support during/after production release.

• Documentation and Knowledge Sharing:

• Create and maintain detailed documentation for troubleshooting steps, issue resolutions, and changes.

• Conduct knowledge-transfer meetings with support staff.

System Maintenance:

• Assist with system maintenance activities, such as patching, updates, and upgrades.

• Test and validate changes to ensure they do not introduce new issues.

• Aid during Disaster Recovery switch over

• Disaster recovery

• Communicate with end-users to understand their issues and requirements.

• Provide clear and concise explanations and instructions to non-technical users.

• Ensure a high level of end-user satisfaction through effective problem-solving and communication.

• Collaboration and Teamwork:

• Collaborate with various teams, including internal/vendor development, QA, application support, architecture, infra, and security, to address issues and implement solutions.

• Ensure that systems and processes comply with organizational policies and industry regulations.

• Assist in audits and security assessments to identify and mitigate risks.

• Implement security best practices and recommend improvements.

Core Responsibilities:

• Develop custom Java applications to support various banking functions and processes.

• Collaborate with cross-functional teams to design and implement software solutions.

• Troubleshoot and debug complex technical issues in existing Java codebases.

• Conduct code reviews and provide feedback to junior team members.

• Develop and maintain documentation for software architecture and processes.

• Designing and implementing scalable Java applications.

• Writing clean, efficient, and maintainable code.

• Testing and debugging software to ensure high performance and reliability.

• Collaborating with other engineers, product managers, and stakeholders.

• Keeping up to date with industry trends and best practices in Java development.

• Bachelor’s degree in computer science, Information Systems, or related field.

Minimum Experience:

• Minimum of 8 years of experience developing application.

• At least 7 years of experience in Java, Spring boot, micro services, Kafka, JEE development with high-quality, clean, and maintainable code.

• Design and development experience of SpringBoot, JPA, and RESTful Web Services with one or more of below technologies

• Working knowledge of database, SQL

• Any e2e testing frameworks such as Junit, Mockito, Wiremock, Karate or developers delivering high-quality work.

What’s In It For You

• Pay for performance culture (Competitive and performance-linked compensation)

• Provision of medical care plan for your family and you

• Comprehensive Life insurance plan

• Diverse workforce and inclusive culture

• Career development and growth opportunities by design

• Work with the best minds in the field

• Get opportunities to bring your whole-self to the organization and perform to your best

Be part of RAKBANK's future! Step into a role where your leadership, and strategic insights will directly shape the future of the bank. If you're ready to elevate your career with us, apply now!

Expertise and Knowledge:

• Understand the architecture, infrastructure, and integration points of applications.

• Recommend and implement performance improvements and optimizations.

• Serve as Single point of contact for the supported applications.