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To ensure that all transactions related to inward/outward Clearing cheques and Onus cheques are processed efficiently, accurately and in a controlled manner.
Key Accountabilities
- Verify the account number, safekeeping stamp and safekeeping charges for new PDC booking and cancellation
- Organize the safekeeping/retrieval of Post Dated Cheque.
- Verify the details of payment messages before transmitting to concerned banks. Verify the details of inward clearing cheque in Technical Clearing Level 1 and approve or reject accordingly
- Perform an assigned task as and when required by the Supervisor/Manager
- Liaising with frontend business team to improve customer experience.
- Ensuring that all transactions are in line with the approved SOP with agreed TAT with business.
- Achieving a high level of processing accuracy
- Availability of staff at all times to meet the Unit's SLA
- Periodic review of staff productivity and proposing process improvements to manage high volumes/ business growth with minimal impact on approved headcounts.
- Ensuring the approved TAT management and exceptional request handling on top priority and delivery as per business requirements.
- Gap analysis review and closure of ops risk items identified internally or identified by audit team to avoid recurrence of errors.
- Preparing daily, weekly, fortnightly, monthly, quarterly, half-yearly and yearly MIS for the respective activities.
- Process the inward clearing cheque in Technical Clearing 1 and approve or reject accordingly
- Handle all telephone/mail inquiries related to inward/outward clearing cheque
- Reconcile the paid physical inward clearing cheque against PS-ECC report
- Reconcile the inward clearing cheque balance from PS-ECC against the inward suspense account in equation on daily basis.
- To ensure that all return transactions related to outward clearing cheques, post-dated cheques, bill discount cheques and in-house cheques are processed efficiently, accurately and in a controlled manner.
- Process returned outward clearing cheques.
- Process PRIME postings manually
- Process normal non WPS salaries
- Process WPS payrolls
- Perform an assigned task as and when required by the Supervisor/Manager.
- Liaising with frontend business team to improve customer experience.
- Ensuring that all transactions are in line with the approved SOP with agreed TAT with business.
- Achieving a high level of processing accuracy.
- Availability of staff at all times to meet the Unit's SLA.
Bachelor degree in Commerce or Banking
Minimum Experience
- Minimum 2 years in cheque processing
- At least 1 year of experience as a processor within Operations
- In-depth knowledge of cheque processing
- MS Office proficient.
- Proficiency in written and spoken English.
- Ability to interact with internal and external stakeholders.
Competencies
- Communication
- Interpersonal Skills
- Listening Skills
- Teamwork
- Ability to interact with internal and external stakeholders
- Ability to work under pressure
- Accuracy and attention to detail
- Arabic speaking preferred