UX Designer

We have an exciting opportunity for a UX Designer with a keen eye for attention to detail to join our fantastic team on a permanent basis, based in Luton with the option of splitting some of your time in Kings Cross. (Hybrid working)

As a UX Designer, we’re looking for the successful candidate to be able to quickly propose simple UX solutions to complex business problems while keeping the customer experience front and centre. You’ll also be able adapt to changing requirements and create everything from basic wireframes to full “market ready” prototypes.

The CRO team play an important role in optimising the easyJet digital site to improve conversion rates. The purpose of this role is to be a UX Designer in the CRO team designing AB & MVT tests for easyJet digital journeys. The successful individual will have experience leading on UX/UI Design decisions in web and mobile based products, as well as experience and knowledge of CSS and HTML.

In addition to the core objective for the team to increase conversion rates, the CRO UX Designer will also play an active part in all team ceremonies and processes and looking to drive forward the efficiency of the team.

What You’ll Be Doing

• This role will be focussed on delivering exceptional customer experiences across all products/services, whilst ensuring a consistent and on-brand experience across all channels.
• Gather and interpret the test and design requirements with the CRO Manager and stakeholders
• Working closely with several stakeholders from Product Owners, Project Managers, Data and Insight Teams, Digital Performance Analyst to Front End Devs and other designers.
• Drive user research and design validation through a mixture of research methodologies.
• Ensuring that their work is informed by research, customer feedback and data.
• Be responsible for UX tools such as Userlytics to help gather information about customer experiences on easyJet’s digital channels
• Play a key role in delivering tests aimed at increasing conversion rates whilst looking to optimise the efficiency of the optimisation processes
  
  
  

What You’ll Bring To The Team

• An extensive background in UX and UI design
• Proven track record working in fast-paced digital environments
• Experience working on CSS and HTML
• The ability to work across a range of design and prototyping tools such as: Figma, Hotjar, Userlytics
• Ability to work across multiple products, projects and to deadlines
• Experience in working on designs that must meet accessibility guidelines (W3C)
• Experience working within an agile environment
• Strong stakeholder management and communication
  
  
  

What We Can Offer You

• Competitive base salary
• Up to 20% bonus
• 25 days holiday
• BAYE, SAYE & Performance share schemes
• 7% pension
• Life Assurance
• Healthcare Plan
• Flexible benefits package
• Excellent staff travel benefits
• Flexible working conditions
  
  
  

Business Area

Digital

Primary Location

United Kingdom-London-London Luton Airport

Organisation

Customer & Marketing

Schedule

Full-time

Unposting Date

24/05/2025, 5:59:00 PM