NOC Engineer

Job Description

At DXC Technology, delivering excellence for our customers and colleagues is more than just a motto, it’s something we strive towards constantly through our work. Every day we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the world’s leading IT solutions enterprises, helping us deliver services and solutions in both challenging and exciting situations.

We believe that hiring a diverse team is crucial to our success and our recruiting decisions are based on your skills and experience as an individual. We actively encourage consistent growth on our journey towards a culture of inclusion and recognise that the people we employ are vital to providing a great customer experience. As such, we have a variety of training, support, and tools available to aid in your continual personal and professional development. Our ongoing goal is to drive innovation and modernise operations across the board, which includes furthering the skills of our colleagues. At DXC, building a better you, builds a better us.

We have openings for experienced NOC Engineers to join our team based in Erskine. This role is site based and will require you be UK Security Cleared or be eligible.

Duties And Responsibilities

• NOC 3rd line engineering support, including but not limited to the following activities:
• Provide network related support to DXC deployed test and verification lab environments located in Erskine including
• Networks implementation, test and verification of Node builds
• Providing networking configurations
• Staging of equipment
• Physical patching
• Carry out testing for BAU driven changes and provide associated test reports
• Network configuration and design collateral management
• Update and appropriately record documentation in the DXC / DXC Customer provided systems
• Adhere to Project Enhancement Release (PER) processes as needed
• Validate the configurations applied by 3rd parties to Nodes [GP1] against the approved configuration
• Validate the configurations applied by 3rd parties to Nodes [GP2] against as part of the Node acceptance process
• Escalation for incidents reported via the service management tools (SM9) for the in-scope devices as requested by NOC Level 2
• Provide ad hoc, reactive support for high priority and short notice requests related to in scope devices
• Attend Meetings as required by the business
  
  

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.