Specialist Product Design

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

• Deliver innovative product designs across key customer touchpoints.
• Apply human-centred design to create solutions aligned with Qantas’ goals.
• Permanent opportunity based in our Mascot Head Office
  
  

The Specialist Product Design will support the Manager Product Design and Head of Spatial and Product Design in executing advanced product design across multiple physical customer experience touchpoints within the aviation environment.

In this role, you will bring your Design qualifications or equivalent experience to collaborate with internal and external partners in delivering innovative and high-quality product design solutions. By applying Design Thinking and Human-Centred Design practices, you will ensure that customers are at the forefront of all product innovations, in line with Qantas’ core values and objectives.

You’ll Have

• 5 + years’ experience in product design and innovation, ideally for the airline/aviation industry or related field.
• Strong understanding of Design Thinking and Human-Centred Design practices.
• Excellent verbal, written and visual communication and collaboration skills.
• Ability to manage multiple design tasks simultaneously.
• Attention to detail and commitment to delivering high-quality design outputs.
• Proficient in 2D and/or 3D design software applications (eg: Adobe Creative Suite, Solidworks) for creating product designs and/or visual representations.
  
  

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
  
  

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close on Sunday, 1st June 2025

Please note: Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.