Manager, Product Design

About Us

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

• Support the creative direction and execution of innovative product design across key customer touchpoints within the aviation environment
• Apply Design Thinking and Human-Centred Design to deliver high-quality solutions that elevate the customer experience and align with Qantas’ brand values
• Permanent role based in our Mascot Campus
  
  

We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today.

The Manager, Product Design will support the Head of Spatial and Product Design in leading the innovation, creative direction and execution of advanced product design across multiple physical customer experience touchpoints within the aviation environment.

In this role, you will bring your Design qualifications or equivalent experience to collaborate with internal and external partners in delivering innovative and high-quality product design solutions. By applying Design Thinking and Human-Centred Design practices, you will ensure that customers are at the forefront of all product innovations, in line with Qantas’ core values and objectives.

You’ll Have

• 8+ years' experience in product design and innovation, ideally for the airline/aviation industry or related field.
• Strong background in Design Thinking and Human-Centred Design practices.
• Excellent leadership and team management skills.
• Ability to manage multiple design projects simultaneously.
• Strong verbal, written and visual communication and collaboration skills working with internal and external partners and stakeholders.
• Experience in managing design teams and projects from concept to implementation.
• Proficient in 2D and/or 3D design software applications (eg: Adobe Creative Suite, Solidworks) for creating product designs and/or visual representations.
  
  

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
  
  

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close Sunday 1st June

Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.