NOC / Network Engineer

How would you like to work in IT, toying with cutting edge technologies and enjoying your life? At Orange Services, it’s possible!

As one of the largest IT Hub within Orange Group, we are working internationally for both Orange corporate functions and country operations. Through a unique combination of know-how and expertise, our teams provide a broad range of IT & Business Solutions.

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What We’re Looking For

We are seeking a Mid or Senior NOC / Network Engineer to join our team.

This position involves overseeing the coordination and resolution of more complex network connectivity incidents, managing escalations, and taking a leadership role in maintaining network stability.

The ideal candidate will have experience in network troubleshooting, incident management, and the ability to mentor junior team members.

What You’ll Be Doing

Incident Management: Lead the triage, escalation, and resolution of high-priority network incidents.

Technical Leadership: Coordinate with cross-functional teams to resolve complex network issues.

Root Cause Analysis: Investigate recurring network issues and implement preventive solutions.

Network Monitoring: Oversee network health using monitoring tools to detect and mitigate issues.

Collaboration: Provide updates to stakeholders and generate incident reports.

Mentoring: Guide junior team members and improve incident management processes.

What You Need To Know/have

Experience: 5+ years in network operations with expertise in managing connectivity incidents.

Languages: Fluent in English. French – intermediate (B1, B2), (additional European languages a plus).

Technical Skills: Proficient in WAN, LAN, xDSL, Ethernet, IP protocols, routers, switches, Wi-Fi, firewalls, and network monitoring tools. IP voice technology experience.

Incident Management: Experience with incident tracking systems and troubleshooting.

Root Cause Analysis: Strong problem-solving skills and network diagnostics.

Clear communication with both technical and non-technical teams.

Ability to collaborate, prioritize tasks and manage multiple incidents efficiently.

What’s In It For You

• Performance Bonuses – based on your results & the company’s;
• Electronic Meal Tickets;
• Medical & Life insurance for you - facilities for your family, too;
• Professional GSM subscription;
• Personal GSM subscription, also [because we believe in communication!];
• Special grants on Smartphones & devices; discounts for Orange products & services;
• Development Platforms - Orange Learning, Trainings, Career Counselling, Coaching & Career plan mentoring;
• Wellbeing Programs – we support your Zen.