Product Manager (Retail Software)

Position Overview


JOB DESCRIPTION

If you like to inspire people and drive innovations, if you are an expert for retail business processes and best practices, and if, ideally, you have experience working at an international or multinational operating retail company we have a perfect job for you as a Retail Software Product Manager with focus on the Touch Points in a retail environment operated by consumers and staff.

In this role you will analyze our target retail market segments to identify emerging demands, pain points and translate these into requirements for our software portfolio to implement customer journeys in all designated touchpoints.

You will work closely with portfolio owners and requirement engineers as well as key stakeholders such as UXUI designers to adjust and enhance our product and product innovation strategies with the clear ambition to ensure our software products’ capabilities to enable retailers for introducing innovative and differentiating consumer and staff journeys.

Location: Katowice, flexible work will be considered

Responsibilities

• Analyze demands and data provided by retailers, analysts and other market participants such as technology players and identify innovation trends out of that collected data pool,
• Implement product strategy and roadmap content in collaboration with retail software product management leadership,
• Define and document new / innovative use cases and extensions to existing use cases and drive alignment with other relevant stakeholders such as UXUI design, requirement engineers or software partner management,
• Plan implementation and release of use cases and capabilities for continuous enhancement of our software products,
• Initiate prototyping where applicable and appropriate in collaboration with UX Design, software architects, product managers and software partner management,
• Interact with Diebold Nixdorf key customers for collecting user feedback and drive continuous improvement of our Retail Software Product Portfolio,
• Work alongside product management peers and product marketing to drive market readiness and achieve Go-To-Market (GTM)
  
  
  

Qualifications

• Industry expertise (3-5 years) in customer-centric or consumer-facing business environments, ideally in fast-paced and complex industries such as e-commerce, consumer services both in-store and at enterprise level, digital marketplaces, or large-scale B2C platforms
• Solid and demonstrable knowledge of core business processes relevant to product-led organizations with a focus on user journeys, operations, and service delivery in multi-channel and multi country environments
• Experience driving business process innovation, digital solution development, or user journey transformation in multinational organizations operating at scale
• Clear and proven experience as a software Product Manager (minimum 5 years), owning product vision, roadmap, prioritized backlogs and delivery in agile, cross-functional setups
• Experience in defining and developing use cases and features in close collaboration with stakeholders including UX/UI design, partner managers, and technical teams
• Ability to engage with international business stakeholders and act as a domain expert in customer-oriented digital solutions
• Strong capability in documenting business and market-driven requirements in a structured, business-oriented way to support software development of impactful features and capabilities
• Experience in mapping use cases and user journeys across personas, and translating them into actionable input for software development teams, including business analysts, requirements engineers, and solution architects
• Skilled in driving requirement documentation and feature prioritization processes within a product lifecycle framework
  
  

Soft Skills

• Ability to work with different stakeholders within retail software product management and other key teams such as software operations and maintenance and software sales
• Strong organizational skills with a good sense of judgement and decisiveness to prioritize what needs to get done
• Capability to sync requirement conflicts with different stakeholders
• Capability to collaborate in a team of different product managers and drive proative sync with peers to ensure completeness of requirement specifications e.g. by having considered dependencies to other portfolio elements
• Curiosity and eagerness to analyze indicators for innovations and own creativity to define innovations and new approaches out of the respective analysis’ results
• Take initiative to drive the introduction of relevant innovations into our software portfolio strategy and solution offering
• Strong verbal and written communication skills in English
• Strong presentation skills
• Proven track record in international environment
• Willingness to travel
  
  
  

About Us

Why should you join Diebold Nixdorf?

Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

• To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**
  
  

We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations