ServiceNow Expert (all genders)

Your mission

More efficient, faster, more personal - digital processes are more than just a nice-to-have. They are the #booster of successful companies. Convince our customers of this and take them into the fast lane.

As a #ServiceNow Expert, you know the potential of service management platforms. And how you can use it to directly improve our customers' added value.

You understand their business processes and individual requirements. And this in turn enables you to implement ServiceNow for them as an overarching platform for the digitalization of business processes. From the initial concept to the architecture to the final roll-out. For intelligent #workflows and a modern #userexperience.

Join the team - whether as a consultant, manager or architect: We'll discuss it together.

The earliest possible start date for this role is Fall 2025.

Your daily work

Help shape the digital transformation of international customers. Whether a medium-sized company or a large corporation - you know our customers and their industries. You will take advantage of this and help them to implement their business processes on the ServiceNow platform in the best possible way.

Accelerate the transformation with digital workflows. Your goal is to make our customers fit for the future and make their technology, employee, customer and creator workflows more efficient. To achieve this, you will use agile methods, identify opportunities for innovation such as #GenAI and engage our customers in a compelling way.

Position yourself and your team as ServiceNow experts. The know-how in your team is as diverse and unique as your colleagues themselves. You pool your domain-specific knowledge and use it successfully in projects. Your customers know this and trust your expertise.

Stay up to date. When there are innovations on the platform, you'll be the first to know about them. To do this, you will continuously educate yourself - independently and with internal and ServiceNow-specific training courses.

Who You Are

You have a degree in IT or at least three years of experience in consulting projects related to ServiceNow.

You have already gained experience in at least one ServiceNow technology workflow area, especially in ITSM or CSM and/or in one of the following products: Security Operations, HR Service Delivery, SAM, FSM, ITOM, Now Assist. Your official certifications as ServiceNow Certified System Administrator, Certified Application Developer or Certified Implementation Specialist confirm your experience.

You are confident in using process frameworks such as ITIL and are familiar with agile project work according to Scrum or SAFe as well as Design Thinking.

You are experienced in JavaScript, relational databases and web technologies.

You express yourself clearly and confidently in German and English.

What We Offer

Flexible working hours and the opportunity for remote work

Comprehensive training opportunities and possibilities for ongoing education.

Exciting career options.

Our work culture that promotes diversity and inclusion.

Access to the knowledge and experience within the global Accenture network.

Life at Accenture

In this role, you’ll be part of Accenture Technology. We use the full spectrum of digital technologies to simplify our clients’ everyday lives, leading their business into the future. From #DevOps to #infrastructure, from #security to #workplace services.

The Accenture culture: Here, YOU are the catalyst for change

Your unique combination of skills, personality, and aspirations sets you apart. When distinct talents, strengths, and perspectives merge, the result is nothing short of extraordinary: ideas that propel the world forward. This is we champion diversity and personal development at Accenture. Create a working environment where you truly thrive; with responsibilities that resonate deeply; with a workload that is perfectly aligned with your capabilities; and methods that are tailored to your objectives. How you wish to connect, further your development, and personally evolve rests in your hands. This is your career. We are mere facilitators, helping you shape it exactly as you envision.

Contact us

Any questions? Please connect with us at [email protected] or 00 800 450 450 45.

We look forward to meeting you!

#CIE #BusinessGroups