Information Technology System Administrator

Job Title: IT (System) Administrator

Project Name: Recovery for All (RFA).

Location of Position: Remote, with the ability to work from the office in Kyiv when required.

Reporting to: RFA Deputy Director, Head of Digital Governance Team.

Remuneration: Fees are subject to negotiation and shall not exceed established market rates.

Indicative LOE/Time Frame: Full-time, Monday-Friday.

The duration of the contract is till the end of 2025 with a possibility of extension (subject to approval and implemented deliverables during a previous deployment).

For contracting (after the job offer is made), the selected candidate is expected to be registered as a Private Entrepreneur of the 3d group (consultancy services).

Citizenship: Ukraine.

Language Requirements: Excellent knowledge of Ukrainian, ability to speak and write clearly.

Upper-intermediate or higher level of written and spoken English.

Application Deadline: May 31, 2025.

Application Instructions:

A cover letter is mandatory to be considered. Cover letters should effectively align your skills and experiences with the specific job responsibilities outlined in the position’s description, demonstrating your aptitude and enthusiasm for the role, your daily fee and current availability.

Click the “Apply now” link to upload your cover letter and CV in English.

Only successful candidates will be contacted. No phone calls please.

Alinea is an international development consultancy providing technical and management expertise that helps people improve their lives. Alinea works with governments, investors, companies, and communities to create lasting change. Over 39 years, Alinea has successfully delivered more than 1,000 projects worldwide. For more information, please visit Alinea International website.

Alinea International does not charge a fee at any stage of the recruitment and hiring process. All offers of employment or job opportunities with Alinea International that include any form of a request for payment of fees or collect information on bank accounts are fraudulent. Any requests for such payment or information should be refused and reported to your local law enforcement authorities for appropriate action and to Alinea International.

At Alinea International we value diversity, equity, inclusivity, accessibility and belonging in everything we do. We are an equal opportunity employer opposed to all forms of discrimination. We actively seek and encourage applications from people of diverse backgrounds recognizing that an inclusive workforce enriches our organization and achieves smarter, more innovative results.

Alinea is committed to the protection of children and vulnerable adults. Due to the nature of our work, all candidates will be subject to due diligence checks and extensive background checks where appropriate.

Project Description:

Recovery for All (RFA) is a seven-year (2025–2031) technical assistance project, funded by Global Affairs Canada and implemented by Alinea International.

RFA will support 50 war-affected communities take on the massive task of managing the damage that has been inflicted by Russia’s war against Ukraine. The aim of our work with communities is to help them build back better, not only in terms of reconstruction, but also socially and economically, so that people that have stayed in the communities not only survive this war, but can thrive. Each community has its own needs and priorities, so we will work with them to plan a recovery that meets those needs, build the capacity to attract financing and implement recovery initiatives, that serve the long-term development of communities to develop and to foster a better future for residents.

At the national level, RFA works with the Ukrainian government on recovery planning and coordination, ensuring different ministries and agencies collaborate effectively and together, that these efforts support Ukraine’s path toward EU integration. RFA supports tracking and reporting on the Ukraine Plan through digital systems we have developed, allowing Ukraine to report efficiently, accurately and transparently to the EU, on its progress required for release of financial tranches under the EU Facility.

About the Work:

RFA provides technical assistance to multiple Ministries to:

● Improve capacity of GoU to manage EU compatible and decentralized strategic and recovery planning systems that align sector plans across government;

● Improve capacity of GoU to collect and analyze data to inform strategic and recovery policy development in a comprehensive, gender- responsive, inclusive and environmentally-sensitive manner in line with EU integration processes;

● Improve capacity of GoU to collaboratively share information, best practices, guidance and opportunities with recovery actors in a decentralized environment.

To achieve these objectives RFA Project is developing software to automate the abovementioned processes.

The Role: IT (System) Administrator will be responsible for the administration and maintenance of all software utilized within our project, including but not limited to Wi-Fi networks, Google Workspace, Jira, and SharePoint. Additionally, the role involves managing instances of our IT products across test and staging environments.

Key responsibilities:

● Software & Server Administration: Administer and troubleshoot Linux-based network infrastructure, including secure VPN configurations (e.g., OpenVPN, WireGuard) to ensure encrypted access to internal systems and remote environments.

● Ensure compliance with Ukrainian government regulations on cybersecurity and protection of information systems, especially those relevant to information telecommunication systems (ITS) 2 and 3 classes.

● Maintain and administer web-based software and servers, including Google Workspace, Jira, and SharePoint.

● Virtual Environment Management: Oversee the administration, maintenance, and optimization of virtual environments.

● User Training & Support: Train staff on software usage and emerging technologies, ensuring seamless adoption.

● User Account Management: Set up, maintain, and delete user accounts as required.

● Technical Documentation: Develop and maintain documentation, including administrator guides, manuals, and troubleshooting procedures.

● IT Support: Provide day-to-day technical support to end users and development teams.

Required Qualifications:

● Degree in Computer Science, Information Technology, or a related field.

● 2+ years of experience in software administration.

● Demonstrated experience administering Linux-based systems and networks, with practical implementation of VPN solutions for secure remote access. Understanding of network routing, access control, and traffic filtering in Linux environments.

● Experience with backup strategies and disaster recovery planning.

● Practical knowledge of security best practices for web service administration.

● Experience in software documentation (guides, tutorials, quick-start guides).

● Strong problem-solving and troubleshooting abilities.

● Excellent communication and interpersonal skills.

● Ability to work effectively both independently and in a team environment.

As a plus:

● Knowledge of national cybersecurity standards and procedures for building and supporting government-grade information systems (2nd and 3rd classes ITS).

● Certification in relevant areas (server OS, virtualization, cloud, databases).

● Experience in software development.

● Windows OS and Unix OS.