Agile Team Coach Senior

A Cognizant Technology Solutions is a North American IT multinational company based in New Jersey that has been in Brazil for 11 years, with offices in Sao Paulo and Curitiba. We currently have a team of almost one thousand and five hundred associates, but we continue to grow exponentially and look for new talents who are interested in a career opportunity in one of the largest IT companies in the world.

We operate on several fronts: Digital Business, Digital Operations, Digital Systems and Technology (infrastructure, SAP, Mulesoft, QE&A, among others).

Our company believes in the power of diversity and inclusion, and it was this belief that has led us to win several awards, such as GPTW and Top Employer in recent years. In our hiring, we only consider the candidate's talent and willingness to be part of the digital transformation of our clients, regardless of gender, sexual orientation, ethnicity or religion. For us, the empowerment of our employees is very important, as we believe that our team can contribute to the constant evolution that we experience daily.

Agile Team Coach Senior

Location: Remote

Job Description

We are seeking a highly experienced SAFe-certified Agile Team Coach to join our dynamic team. The ideal candidate must have extensive experience in complex and interdependent environments across multiple teams. This position requires the ability to work within a squad of a global, multicultural solution with distributed teams, ensuring effective collaboration and continuous value delivery in a highly regulated environment.

️ Key Responsibilities

• Facilitate the adoption and implementation of the SAFe framework.
• Facilitate team-level events (Iteration Planning, Team Syncs, Iteration Reviews, and Iteration Retrospectives).
• Facilitate ART-level events with the team (PI Planning, ART Sync, System Demos, and Inspect and Adapt), ensuring that all stakeholders are engaged and aligned.
• Work on removing impediments that hinder the team's progress.
• Collect and analyze performance metrics such as velocity, burndown, DORA metrics, and quality metrics to identify areas for improvement and ensure value delivery.
• Collaborate with Product Owners and other stakeholders to ensure a clear and prioritized backlog aligned with the strategic objectives defined in PI Planning (PI Objectives).
• Implement risk management practices by identifying risks at both the team and ART level and facilitating their mitigation.
  
  

Essential Skills

• Languages: Advanced or fluent English to work with a globally distributed team.
• Frameworks: Knowledge and experience in SAFe, Scrum, and/or Kanban.
• Metrics: Familiarity with agile metrics such as velocity, burndown, burnup, quality metrics, DORA metrics, and flow metrics.
• Flow Authority: Stay attentive to metrics and continuously seek areas for improvement in processes to optimize value delivery flow.
• Communication Skills: Ability to communicate clearly and effectively with the team and other stakeholders.
  
  

Requirements

• Proven experience as an Agile Team Coach in organizations implementing agile at scale in complex and interdependent environments across multiple teams.
• Experience with global and distributed teams.
• Ability to mediate and resolve conflicts/impediments within and outside of the team.
• Availability to work in the Eastern Time (EST) zone.
• Certification as a Scrum Master is mandatory.
• SAFe certification is a preferred differentiator.
• Knowledge of GxP software development is a plus.
• Knowledge of Atlassian tools (Jira, Confluence) is a plus.
  
  

What are we offering?

Support in the development of your career, portal with several online courses in addition to the best market benefits such as: Pension Plan, Medical and Dental Plan, Meal voucher, Transportation voucher and Variable pay, among others.

We are a company that values, take care of and cares about the health and well-being of its employees. In addition to the conventional benefits, we provide the Employee Assistance Program with confidential assistance available to help you and your family to find solutions to personal and professional challenges.

We encourage applicants who are people with disabilities to apply for a position of interest from among all of our available opportunities. Evaluate your profile and if there is no fit with the job opening, we will redirect your application.

What are we offering?

Support in the development of your career, portal with several online courses in addition to the best market benefits such as: Pension Plan, Medical and Dental Plan, Meal voucher, Transportation voucher and Variable pay, among others.

We are a company that values, take care of and cares about the health and well-being of its employees. In addition to the conventional benefits, we provide the Employee Assistance Program with confidential assistance available to help you and your family to find solutions to personal and professional challenges.

We encourage applicants who are people with disabilities to apply for a position of interest from among all of our available opportunities. Evaluate your profile and if there is no fit with the job opening, we will redirect your application.