Workplace Experience Specialist

Job Description

Are you passionate about creating vibrant and inspiring workplaces? We are looking for a dynamic Workplace Experience Specialist to join our Workplace Experience team within Corporate Real Estate Department at H&M Group.

In this role, you'll be a key player in crafting an exceptional workplace experience for thousands of our colleagues. You will work closely with a team of wellness specialists, architects, project managers, and workplace service experts.

Why Join our team?

• Be Part of a Vibrant Team: Work alongside a dedicated team within the Workplace Experience and Corporate Real Estate Department.
• Make a Difference: Your efforts will directly impact the wellbeing and productivity of our colleagues.
• Innovate and Inspire: Lead initiatives that bring new workplace features and programs to life. Collaborate with our experienced architects working with neuro design and wellness specialist who consistently thrive to add value in our offices.
  
  
  

If you're ready to make a significant impact and help us create a fantastic workplace experience, we want to hear from you!

Purpose of the Role

To champion the employee workplace experience in our offices by representing the needs of our 5000+ colleagues. This role ensures our office environments support wellbeing, productivity and a strong company culture by actively listening to employees, translating needs into actions, and driving continuous improvements in how our workplace supports our way of working and good habits.

Key Responsibilities

• Act as the voice of the employee in all matters related to the office and workplace experience.
• Lead and coordinate workplace development initiatives, including new workplace features, pilot program initiatives, test and evaluate innovative methods, equipment and behaviour change campaigns.
• Own the implementation of workplace strategies such as Activity-Based Working and "Good Habits" programs. Including how to communicate and reach out with information internally.
• Work closely with architects and designers to develop future-proof floorplans, interior concepts, and work settings.
• Manage internal change journeys, including communication, onboarding, and training during office transformations.
• Run employee insight activities, e.g., surveys, interviews, feedback loops, and translate results into action plans.
• Lead office-related projects, such as rebuilds, relocations, or new ways of working.
• Drive cross-functional collaboration with HR, IT, Communication, and other departments to ensure seamless workplace experiences.
• Ensure the workplace aligns with company culture, values, and strategic objectives.
  
  
  

Qualifications

Your service-minded approach, structured mindset, and outstanding communication skills will help us foster a loving and productive environment where creativity and collaboration thrive. To be successful in this role, we will look for:

Key Competencies

• Strong interpersonal and communication skills
• Skilled in change management and service delivery
• Strategic mindset with ability to translate vision into actions
• Data-driven and insight-led approach
• Understanding of modern workplace strategies (ABW, hybrid work, etc.)
• Collaborative, inclusive, and employee-first mindset
  
  
  

Qualifications

• Degree in Workplace Strategy, Organizational Development, Facility/Real Estate Management, or similar
• 5+ years of experience in a workplace experience, tenant representation, or change management role
• Project management experience
• Familiarity with office design, employee engagement, or service development is a plus
  
  
  

Additional Information

This is a permanent position based in Stockholm, please send your CV in English as soon as possible, but no later than 20th June.

WHO WE ARE:

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. Read more about us here

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

An example of our benefits:

• 25% Staff discount on all our H&M Group brands, both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET). 
• H&M Incentive Program – HIP. Learn more about the program here. 
  
  
  

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.