Workforce Specialist

This is Worldline.

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

In this role, you'll be responsible for managing all Purchase Orders related to Subcontractors and External partnerships, while actively supporting Workforce Management. You will align our efforts with the Global Business Division and HR Strategy, focusing on workforce baselines, skills evolution, and tactical action plans. Shape and develop a resilient workforce ready to tackle future challenges and achieve the strategic objectives of our Global Business Line. If you are passionate about driving strategic growth and optimizing workforce capabilities, we want to hear from you!

Day-to-Day Responsibilities​

• Manage the lifecycle of Subcontractor/External staff, including purchase order, time sheet and invoice checking
• Support other Workforce Managers for any administrative task and reporting requirements
• Use workforce optimization software to improve efficiency and forecast staffing needs
• Support on process streamlining and testing of new features
• Ensure the appropriate sourcing mix for the opened positions
• Anticipate and plan the future workforce capacity and capability requirements.
• Produce and analyze the reporting needed to anticipate and track workforce needs and workforce evolution.
• Report on workforce evolution and associated costs.
• Pinpoint measures to enhance the workforce efficiency and effectiveness.
• Assess hiring needs based on business priorities.
• Manage Workforce suppliers with regular governance, evolution tracking and escalation management.
• Train hiring managers and resource managers on the use of workforce processes and tools.
• Regular communication update on workforce guidelines and train hiring managers in regards with those evolutions (processes & tools).
• Develop policies that guide workforce management positively and work with the community of Worldline workforce managers.
• Ensure communication of these policies, procedures and compliance.
• Assess the good understanding of these policies and procedures compliance.
• Participate on initiatives /projects to ensure alignment between business needs and HR actions related to workforce staffing and composition.

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• Degree in related discipline (e.g., IT, Finance or economics)
• Minimum of 4+ years experience in workforce, supplier management or financial related activity, including purchase order management and invoicing
• Strong analytical and problem solving experience
• Proven contributor with extensive ability to build solid and collaborative relationships with team members and stakeholders, foster a productive team environment
• Strong organizational skills, detail oriented with the ability to handle multiple tasks and priorities concurrently
• Ability to work in an international team
• Excellent interpersonal, written and oral communications in English
• Common IT and Microsoft tool knowledge
• Project Management skills are a plus

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Work from home allowance
• Hybrid Working Policy
• Meal vouchers
• Gift vouchers on the occasion of Christmas/Easter Holidays
• Private medical services
• 21 vacation days/year
• Referral bonuses for new hires recommended by you
• WFH & Flexible Working Hours
• Full access to the “Learning” platform

Shape the evolution.

We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.