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As a recognized leader in the industry, we are renowned for our high-quality services, which have established our reputation across Europe. With over 450 employees, our headquarters are based at Luxembourg Airport, at the heart of our airline operations.
The Business Analyst Intern will play a key role in mapping and analyzing Jetfly’s business processes, data flows, and governance structures. Working closely with stakeholders across operations, IT, and management, this internship offers hands-on experience in process improvement and transformation within the dynamic business aviation sector. The position reports to the Director of Strategy & Transformation, under the overall request of the CEOs.
Responsibilities
- Collaborate with process owners and stakeholders to document and model business processes, combining BPMN, SIPOC, Data flows and catalogue.
- Support the development of governance tools such as RACI matrices.
- Analyze processes to identify bottlenecks, automation opportunities, and standardization needs.
- Animate workshops and meetings with operating stakeholders, ensuring active participation and clear outcomes.
- Prepare clear documentation, reports, and presentations to communicate findings and recommendations.
- Contribute to the creation of a reusable knowledge base to support future automation and digitalization initiatives.
- Support the implementation and monitoring of process improvements.
- Fluent in English. French is a plus.
- Master’s degree (completed or in progress) in Business Administration, Management, Engineering, Information Systems, or a related field.
- Strong analytical and problem-solving skills, with attention to detail.
- Interest in business process mapping, data analysis, and transformation.
- Proficiency with tools such as Lucidchart for process mapping.
- Excellent written and verbal communication skills.
- Ability to work collaboratively in a cross-functional, multicultural environment.
- Proactive, organized, and eager to learn.
- Aviation-related experience or sensibility is a plus.
Your monthly gross salary will be established based on the degree of your studies:
- Bachelor's degree: €1,000
- 1st year of Master’s degree: €1,250
- Final year of Master’s degree: €1,500
Skills