Senior Project Manager
Pour obtenir une traduction en français de l’offre d’emploi suivante, veuillez envoyer un courriel à [email protected]. Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours.

To obtain a French translation of the following job posting, please email [email protected]. Requests will be addressed within three business days, and the application window will be extended by three business days.

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.  

What Ontario Health offers:  

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type: 

  • Fully paid medical, dental and vision coverage from your first day 
  • a health care spending or wellness spending account
  • a premium defined benefit pension plan 
  • three personal days and two float days annually 
  • three weeks’ vacation to start (for individual contributors), increasing to four weeks after two years
  • career development opportunities 
  • a collaborative values-based team culture 
  • a wellness program
  • a hybrid working model 
  • participation in Communities of Inclusion  

Want to make a difference in your career?  Consider this opportunity.  

Reporting to the Director of Digital Access for Connected Health, the Sr. Project Manager will work with various project teams within the Agency and with its external partners, clients, and vendors to ensure Ontario Health products and services are delivered in a timely and efficient manner with the highest level of quality. The role involves managing oversight of multiple, interconnected, large-scale, complex projects in an ambiguous environment, defining strategies for successful delivery, and bringing clarity to project goals through collaboration with senior management and partners. Large-scale, complex assignments should be expected and may lack clarity of goals and strategy.

The Sr. Project Manager utilizes their education and experience to define options on the approach to collaborating with senior management and sponsors to bring clarity to the extent possible and identify strategies for successful delivery. The Sr. Project Manager is comfortable working within an ambiguous environment where change is constant and, with input from team members and SMEs, can effectively manage the delivery and risks of the project(s)/program(s).

Here Is What You Will Be Doing

  • Manages all project stages, including scope, timeline, and costs, to achieve project objectives in alignment with business needs and expectations, while fostering and maintaining positive relationships with partners, including sponsors, project teams, external collaborators, etc. Develops contingency plans to address potential issues.
  • Assesses troubled projects by identifying strategic-level issues or barriers to success and restructures the project to enable achievement of business goals. This goes beyond resolving project-level issues and involves major adjustments in strategic direction, scope, or approach.
  • Identifies, assesses, and proactively manages risks and issues across integrated projects, ensuring timely communication and escalation of potential concerns and mitigation strategies to partners to support informed decision-making and successful delivery.
  • Engages stakeholders from related initiatives to foster awareness and collaboration that may benefit both parties.
  • Works with project sponsors and SMEs to develop a delivery framework aligned with business goals, including identifying key partners, engagement strategies, communication plans, key risks/barriers to success, and a notional timeline.
  • Manages multiple interrelated projects, accounting for timelines, dependencies, risks, and available resources; identifies efficiencies, mitigates risks, and ensures successful delivery across all projects.
  • Supports the team and individual team members in achieving success.
  • Actively provides coaching and mentorship to project team members throughout the engagement, working with resource managers as appropriate; also offers general or ad-hoc coaching to junior department members.
  • Recognizes the strengths and weaknesses of team members, as well as their personal styles and needs, and leverages this understanding to maximize productivity. Delegates work appropriately and realistically, providing the right level of support or autonomy.
  • Motivates the team and fosters a collaborative micro-culture within the project; enables and encourages individuals while earning their respect and trust.
  • Makes decisions with consideration for both short-term project goals and long-term agency strategic objectives.
  • Suggests strategies or methods to improve project performance for sponsor consideration and approval.
  • Focuses on enhancing healthcare delivery in the province through positivity and active engagement.
  • Maintains professional certification and participates in continuous learning within relevant professional areas, applying newly acquired knowledge to improve project delivery within the organization.
  • Develops and maintains project documentation, including charters, integrated project plans, schedules, status reports, meeting notes, and other required artifacts.
  • Ensures effective project change control, including managing IT Requests for Change (RFCs) and deployments across various environments.
  • Issues Project Change Requests (PCRs) as needed in response to changes in scope, schedule, budget, or release strategy (for multi-release projects).
  • Provides timely, clear, concise, and accurate status and progress reports or presentations to executives, sponsors, partners, project teams, and other stakeholders as required.
  • Manages the release of the product, project, or work package into an operational environment.

Education And Experience

Here is what you will need to be successful:

  • Bachelor’s degree in computer science, healthcare, business, or a related discipline, or equivalent related experience.
  • 8+ years of program and senior project management experience delivering large-scale technology initiatives and complex IT solutions in a highly integrated setting.
  • Project Management Professional (PMP), Agile, or actively working towards the designation is preferred.
  • Direct experience coordinating and managing project activities, monitoring and reporting on progress, and anticipating and resolving issues, risks, and conflicts.
  • Experience managing delivery teams of various sizes that include internal and external resources (consultants, vendor staff), regardless of geographic location.
  • Experience managing other Project Management resources assigned to the same projects.
  • Experience working with technology vendors.
  • Demonstrated experience utilizing various Project Management and Software Development methodologies and frameworks such as Waterfall, Agile, and others.
  • Project management experience in the healthcare sector is an asset.
  • Technical knowledge/expertise gained through work experience as a developer or an architect is an asset.
  • Strong working knowledge of Project Management methodologies such as Waterfall and Agile.
  • Strong working knowledge of Software Development Life Cycles.
  • Expertise in Microsoft suite of products such as Microsoft Office Suite, Microsoft Project, Visio, and SharePoint, and other productivity tools such as Jira and Confluence.
  • Demonstrated knowledge of project cost accounting principles and practices and managing project budgets.
  • Program and Portfolio management knowledge is an asset.
  • IT Infrastructure and ITIL experience is an asset.
  • Knowledge/expertise of current technology trends is an asset.
  • Familiarity with legislation applicable to healthcare organizations such as PHIPA is an asset.
  • Experience in procurement processes and vendor management.
  • Technical knowledge/expertise gained through work experience as a developer, business analyst, or an architect is an asset.
  • Understanding of Ontario Health business goals and mandate and how it applies to the provincial healthcare system is an asset.
  • Demonstrated ability to deliver complex IT projects under challenging circumstances.

Knowledge And Skills

  • Strong analytical and problem-solving skills to anticipate issues and develop contingency plans; identify issues/barriers to success at the strategic level; develop strategies for improving project performance; find creative solutions to overcome obstacles.
  • Exceptional communication skills, both oral and written, to communicate with internal business domain partners and technical staff alike; build consensus and resolve conflicts; build strong relationships with internal clients and external partners, clients, and vendors; manage sponsor expectations by engaging with sponsors to ensure clarity of project scope and respective roles; provide clear direction to resources on project expectations and activities.
  • Superior leadership skills to manage both team members and senior management.
  • Acumen to resolve conflicts at all levels with tact.
  • Ability to make timely decisions based on an appropriate degree of assessment and sound reasoning.
  • Ability to keep team members appropriately informed.
  • Ability to lead/control meetings, keep discussions on track, and accomplish goals.
  • Demonstrates good negotiation skills.
  • Ability to guide the project team through issue resolution.
  • Ability to create detailed workstreams and develop a project plan by identifying and engaging required subject matter experts.
  • Ability to build strong team spirit based on trust and focus on common goals.
  • Ability to see the business value of the work being done and how it fits within the “big picture.”
  • Ability to understand the appropriate level of detail required for a given situation; ability to adjust/move from executive brief to deep detail with ease.
  • Ability to appreciate and consider long-term implications and goals at the enterprise level when making decisions or recommendations or when engaging partners.
  • Ability to work within an ambiguous environment where change is constant and, with input from team members and SMEs, can effectively manage the delivery of the project(s)/program(s).
  • Capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically.
  • Ability to remain calm and rational under high pressure.

AP1

#OH-IND-DIG 

Location: Ontario (currently hybrid; subject to change)

Employment Type

Permanent Full time

Contract Length

N/A

Salary Band

Band 7

External Application Deadline Date

June 5, 2025

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.

Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email [email protected] and a member of the team will connect with you within 48 hours.

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Post Date
2025-05-27
Job Type
REMOTE
Employment type
Full-time
Category
Project Management, Information Technology
Level
Mid-Senior
Country
Canada
Industry
Hospitals , Health Care ,

Skills

itiljira
Ontario Health | Santé Ontario*******