DevOps/ Site Reliability Engineer

Job title: DevOps/ Site Reliability Engineer

Location: Dubai, UAE

Reporting to: Head of Dev Sec Ops

About noon

We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a

DevOps/ Site Reliability Engineer who can help us move even faster.

noon’s mission: Every door, every day.

What you'll do:

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward. As a DevOps/ Site Reliability Engineer at noonpayments, you’ll be the backbone of infrastructure stability and performance. You will drive automation, reliability, and observability across mission-critical services—primarily in Azure (VMSS) and GCP (MIG), with a strong emphasis on Terraform, Azure DevOps, Shell scripting, and Datadog.

Your toolkit will be code—not manual clicks. Your playground: production. Your mission: eliminate toil and chase the 9s. You will:

Cloud & Linux Infrastructure

• Administer and tune Linux-based VM workloads (Ubuntu/RHEL) across Azure VMSS and GCP MIG.
• Harden, scale, and monitor VMs for critical payment flows and backend services.

Infrastructure as Code (IaC)

• Define and manage infrastructure using Terraform with modular, reusable patterns.
• Own the infrastructure lifecycle from provisioning to teardown with GitOps principles.

CI/CD Automation

• Build and manage Azure DevOps Pipelines for automated provisioning, deployment, and config drift checks.
• Write and maintain Shell scripts for system bootstrapping, diagnostics, log scraping, and ad-hoc ops automation.

Monitoring & Observability

• Build and maintain Datadog monitors, dashboards, and traces.
• Define SLOs/SLIs and drive proactive alerting to detect issues before impact.

Middleware & DB Ops

• Operate and maintain RabbitMQ clusters for high-throughput messaging.
• Tune and monitor MongoDB instances for latency, failover, and capacity.

Incident Response

• Participate in 24/7 on-call with ownership of reliability, fast mitigation, and RCA.
• Run post-mortems, reduce MTTR, and automate fixes.

Performance & Capacity

• Analyze usage patterns and forecast capacity requirements.
• Identify and fix system bottlenecks, memory leaks, I/O contention, or misconfigurations.

Cross-functional Collaboration

• Partner with product, platform, and security teams to roll out resilient architectures.
• Conduct infrastructure reviews, audits, and chaos testing.

Documentation & Runbooks

• Maintain detailed runbooks, IaC diagrams, and incident playbooks.

What you'll need:

• 6+ years experience in DevOps / SRE roles with production ownership.
• Advanced Linux administration and troubleshooting skills.
• Mastery in Terraform, with deep understanding of state, modules, and secrets management.
• Proven delivery of CI/CD pipelines using Azure DevOps, YAML-first mindset.
• Shell scripting ninja—can write, debug, and optimize scripts in Bash/Zsh/sh.
• In-depth monitoring and tracing skills using Datadog, including custom metrics and integrations.
• Experience running and tuning RabbitMQ and MongoDB at scale.
• Familiarity with Azure VMSS, GCP MIG, and VM auto-healing strategies.
• Comfortable with 24/7 on-call, SLOs, SLIs, and incident-driven culture.
• Bonus: Experience in payment systems or financial-grade uptime environments.

Who will excel?

• We’re looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.