Job Summary:

We are seeking an experienced OneHub Product Manager to lead the strategy, development, and continuous improvement of OneHub, a centralized digital platform aimed at streamlining enterprise collaboration, workflow automation, and data integration. This role requires a deep understanding of enterprise digital platforms, user experience, and business process automation, ensuring that OneHub meets the evolving needs of stakeholders and delivers high-value digital services.

The ideal candidate will have a strong product management background, expertise in platform governance, API integrations, and stakeholder management, and the ability to drive cross-functional collaboration for feature enhancements and adoption.

Key Responsibilities:

1. Product Strategy & Roadmap Development

• Define and execute the product vision, strategy, and roadmap for OneHub in alignment with business objectives.
• Prioritize platform enhancements, feature requests, and integrations based on business value and user needs.
• Drive innovation and continuous improvement, ensuring OneHub remains scalable, user-friendly, and efficient.

2. Platform Development & Lifecycle Management

• Oversee the end-to-end development and deployment of OneHub features and modules.
• Work with engineering, UX/UI, and business teams to ensure seamless platform performance.
• Manage API integrations, automation capabilities, and third-party tool connections to optimize workflows.

3. Stakeholder Engagement & Requirement Gathering

• Collaborate with government entities, business units, IT teams, and external partners to define platform requirements.
• Conduct user research, workshops, and feedback sessions to improve adoption and functionality.
• Act as the primary liaison between technical teams and business users, translating needs into technical solutions.

4. Governance, Security & Compliance

• Ensure OneHub meets security, compliance, and data governance standards, especially within government environments.
• Define and enforce platform governance policies for user roles, access controls, and content management.
• Monitor platform usage and performance, identifying areas for improvement.

5. User Adoption & Change Management

• Develop and execute a user engagement and adoption strategy to drive utilization across departments.
• Support training programs and create platform documentation, FAQs, and user guides.
• Provide continuous support and enhancements to improve the user experience and efficiency.

6. Performance Monitoring & Reporting

• Define and track KPIs, usage metrics, and ROI for OneHub’s performance.
• Generate executive reports and dashboards to highlight platform impact and growth opportunities.
• Use analytics and feedback loops to drive data-informed product decisions.

Qualifications & Experience:

Education & Certifications

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, or a related field.
• Certifications in Product Management (Scrum, SAFe, or Pragmatic Institute) are a plus.

Technical Skills & Expertise

• 5+ years of experience in product management or digital platform management.
• Strong understanding of enterprise collaboration platforms, workflow automation, and cloud technologies.
• Experience with API integrations, data analytics, and business process automation tools.
• Familiarity with Microsoft 365, ServiceNow, Oracle Cloud, or similar enterprise solutions is a plus.
• Basic knowledge of security, compliance, and governance policies in large organizations.

Soft Skills & Competencies

• Strong analytical and problem-solving skills to optimize platform functionality.
• Excellent communication and stakeholder management abilities.
• Ability to work cross-functionally and lead teams in an Agile environment.
• Detail-oriented with the ability to manage multiple priorities and deadlines.