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GeekSoft Consulting

Emergency Communications Engineer

GeekSoft Consulting
United States · Full-time · Mid-Senior
  • Help design, build and continuously improve the clients online platform.
  • Research, suggest and implement new technology solutions following best practices/standards.
  • Take responsibility for the resiliency and availability of different products.
  • Be a productive member of the team.
Work Authorization: USC, GC, H1B, EAD (except opt, cpt)



Requirements

  • 8+ years in data center, telecom, or network support roles
  • Oversee vendors and infrastructure for emergency communications and telecom services
  • Coordinate with service providers, jurisdictions, and Emergency Communications Relay Centers
  • Deploy, configure, and support emergency communications network infrastructure (including cabling and racking)
  • Provide technical support for E911, NG911, and Text-to-911 (SMS, MMS, RTT) systems
  • Manage ESInet services, unified communications, alarm relays, telematics, and third-party integrations
  • Investigate service failures, identify root causes, and implement remediation
  • Support testing environments, validate 911 test cases, and maintain asset documentation
  • Strong experience in LAN/WAN troubleshooting, voice/data routing (Wireline, Wireless, VoIP)
  • Proficient with documentation tools (Excel, Visio, Word)
  • Skilled in network hardware, cabling standards, LEC circuits, and field installations
  • Physically capable and flexible with on-call, after-hours, and regional travel work
  • Bachelor’s in Computer Science or related field
  • Strong communication and presentation abilities
  • In-depth knowledge of emergency comms infrastructure, E911 call routing, NG911, ANI/ALI, ACD, land-mobile radio (P25), GIS, and SMS/RTT routing



Benefits

  • A challenging, innovating environment.
  • Opportunities for learning where needed.

Key Skills

Ranked by relevance

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United States

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Posted
May 28, 2025
Type
Full-time
Level
Mid-Senior
Location
Brooklyn
Company
GeekSoft Consulting

Industries

IT Services IT Consulting

Categories

Information Technology

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