Business Analyst- Retail Banking

Job Title: Business Analyst – Retail Banking

Location: Qatar |

Job Type: 6 months contract extended based on project needs.

Experience Level: 5+ years in Retail banking with exposure to systems and procedures analysis.

Industry: Banking | Financial Services | Technology

About the Role:

We are seeking a highly motivated and detail-oriented Business Analyst to join our Enterprise Program Office. In this role, you'll partner with retail and corporate business users to evaluate processes, gather and define business requirements, and support end-to-end project delivery—from analysis and documentation to solution design and user acceptance testing (UAT). If you have strong retail banking knowledge and a passion for solving complex business challenges, we’d love to hear from you.

Key Responsibilities:

• Collaborate with stakeholders to gather, document, and validate business requirements.
• Translate business needs into functional specifications and workflows.
• Assist in solution selection and impact analysis.
• Facilitate workshops, design test plans, and oversee UAT.
• Work closely with IT teams to support system architecture and capacity feasibility.
• Analyze current workflows and recommend improvements.

Key Qualifications:

• Bachelor’s degree required.
• 5+ years of experience in retail banking and business analysis.
• Hands-on experience with cards domain projects, including issuing, acquiring, and POS.
• Familiarity with core banking systems (e.g., PRIME – TSYS, IST – FIS).
• Strong knowledge of Visa/MasterCard scheme compliance and certifications.
• Experience with ATM, internet, and mobile banking processes.

What We’re Looking For:

• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Proven track record of delivering results in a dynamic environment.
• High integrity, perseverance, and adaptability in the face of change.

Why Join Us?

Be part of a collaborative and forward-thinking team in a role that bridges business needs and technical solutions. We offer opportunities to grow, innovate, and make a tangible impact on our customer experience and digital transformation.