Customer Support Engineer

MGID offers a range of integrated solutions covering the promotion process every step of the way; we offer services ranging from planning out the marketing strategy to its thoughtful implementation and optimization. Our clients include major international brands like Renault, Domino’s, Airbnb, PizzaHut, Qatar Airlines, and many others, including media organizations and web agencies.

• A proprietary Highload service that delivers 185 billion advertisements to 850 million unique users in more than 70 languages;


• The winner of multiple AdTech awards for innovation and product quality;


• A workforce of 700+ employees operating from offices in the US, Europe, and Asia.

Who you are:

• Knowledge of Linux shell


• MySQL


• Experience with Bug Tracking Systems (Youtrack, Jira, etc.)


• HTML5/CSS3/JS knowledge


• RestAPI


• Intermediate English level


• Fluency in Ukrainian language

Will be a plus:

— Experience with any programming language

What You Will Do:

— Technical support via chat and email

— Investigating and solving issues related to different products

— Debug and troubleshooting integrations

— Preparing and running queries in DB

— Widgets Design

Join MGID, a company known for its results-driven culture and drive for innovation in AdTech. As part of our team, you will feel supported, connected, and have the flexibility you need to thrive in both your personal and professional life. We value your background, ideas, enthusiasm, and desire to improve every day.

MGID is an equal opportunity employer. We value our colleagues for who they are, no matter what they look like, where they come from, or what language they speak.