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Natobotics

Network Wireless Engineer

Natobotics
France · Part-time · Entry
Qualifications

Onsite Network Engineer:

  • Bachelor's Degree in Computer Science or related area
  • 4 years' of experience with network administration, Racking,Stacking of Devices, basic troubleshooting of Cisco Switches, Firewall, Routers etc.
  • Knowledge of IP networking fundamentals

Responsibilities

  • Maintain, implement, and troubleshoot networks
  • Design and support our network systems and infrastructure
  • Configure and operate routers and switches
  • Monitor network performance and make recommendations based on performance analysis

On-Site Troubleshooting & Resolution

Once the engineer arrives on-site, the following tasks must be executed systematically:

  • Physical Inspection & Basic Checks

✅ Visual Inspection

  • Verify device power status (LED indicators).
  • Check cabling for damage/loose connections.
  • Validate rack stability and proper airflow.

✅ Connectivity Testing

  • Use cable testers to validate Ethernet/fiber links.
  • Reseat SFPs/transceivers if link flaps are detected.
  • Confirm switch port status (shut/no shut if needed).
  • Hardware Replacement

🔧 Failed Device Swap

  • Power down the faulty device (if safe) after confirmation with Client SME.
  • Replace with pre-configured spare (if available).
  • Document serial numbers in the ITSM ticket.
  • Coordination with Remote Teams

📞 Live Troubleshooting

  • Establish a secure remote session (SSH/TeamViewer).
  • Share console output with backend engineers.
  • Implement configuration fixes as directed.
  • Initiate Teams call and share screens
  • Post-Resolution Validation

✔ Functional Testing

  • Ping tests, traceroutes, and throughput checks.
  • Verify VLAN/access control for firewall rules.
  • Obtain Infosys client sign-off before departure.
  • Post-Support Steps

Step 6: Ticket Resolution & Closure

  • If resolved, the engineer updates the ITSM ticket with:
  • Actions taken
  • Replaced components (if any)
  • Client confirmation (ITSM Approval or email approval)
  • If unresolved, a temporary workaround is implemented, and the ticket is escalated.

Step 7: Asset & Documentation Update

  • Spare parts used are recorded in the ITSM asset inventory.
  • Network diagrams & CMDB are updated if changes were made.

Key Skills

Ranked by relevance

firewall routers network administration switches
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Country Guide

France

Large economy with strong startup and AI ecosystem

Posted
May 29, 2025
Type
Part-time
Level
Entry
Location
Rennes
Company
Natobotics

Industries

IT Services IT Consulting

Categories

Engineering Information Technology

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