Recreation Receptionist

Company Description

Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

• Greet and assist members, guests, and the public in a friendly and professional manner.
• Answer phone calls, respond to emails, and provide accurate information about programs, memberships, schedules, and facility policies.
• Process registrations for classes, programs, and special events using computer software.
• Handle payments for memberships, classes, and merchandise; maintain accurate financial records and receipts.
• Monitor access to the facility, ensuring all guests have proper authorization or passes.
• Maintain the cleanliness and organization of the front desk and reception area.
• Assist with administrative tasks such as data entry, filing, and record-keeping.
• Communicate effectively with recreation staff, instructors, and management.
• Respond to customer concerns or complaints professionally and escalate as needed.
• Promote upcoming events, classes, and services to members and visitors.
  
  

Qualifications

• Previous experience in a receptionist, customer service, or administrative role preferred.
• Strong communication and interpersonal skills; Fluency in English
• Proficiency in basic computer applications (MS Office, scheduling software, or recreation management systems).
• Ability to multitask and remain calm in a fast-paced environment.
• Knowledge of recreational programs and services is a plus.
  
  

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visithttps://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS