Product Owner (In-Person Payments) - Paynt

Product Owner (In-Person Payments)

A client of WorkingDay Latvia – Paynt is a fully integrated payment solution and infrastructure provider. Established in 2013, the company has developed quickly over the years and strives to deliver future-proof value-added payments and (embedded) finance products.

Paynt’s flagship product is Acquiring-as-a-Service, offered to the payment reseller segment in Europe (EU, UK) and North America. Paynt specializes in payment acceptance solutions for online (e-commerce) and onsite (POS, SoftPOS) merchants. During 2023, Paynt entered the US market, launched the SoftPOS solution and introduced its first embedded finance product.

Paynt has group companies and colleagues working from Latvia (Riga HQ), Lithuania (Vilnius), the UK, Malta, and the US, a total of circa 140 people.

The company has been fully bootstrapped and is self-funded!

As Paynt moves towards becoming the go-to acquirer for European payment solution providers, the company needs the right people to support the company on this journey. The company has grown considerably in the last 12 months and needs experienced colleagues who can continue to help push forward and achieve the company’s vision, so we’re seeking talented individuals to join us on our ambitious journey.

To reach company goals, the company invites a Product Owner for In-Person Payments to join the team.

You will oversee the development, enhancement, and management of their payment terminal portfolio and its supporting software applications. Your primary mission is to drive innovation by creating features that improve transaction efficiency, enhance the user experience, and ensure payment reliability for merchants and their customers.

https://www.youtube.com/watch?v=WQkEtBELx-8

Responsibilities:

Defining Product Strategy & Roadmap
Craft a compelling vision for Paynt’s payment terminals, Payment application and Tipping product set ensuring alignment with evolving market needs and customer expectations.
Develop and maintain a strategic roadmap for future innovation and product development.

Prioritization & Agile Execution
Assess and prioritize product features based on customer feedback, market trends, and business impact.
Manage the product backlog, ensuring a streamlined and efficient development process.

Stakeholder Engagement & Collaboration
Work closely with internal teams (engineering, marketing, customer support) and external partners (clients, financial institutions, and payment networks like VISA and Mastercard).
Translate customer requirements into clear and actionable product solutions.

Innovation & Market Research
Stay informed on the latest payment industry advancements, ensuring Paynt remains at the forefront of technological innovation.
Identify opportunities for enhancing our payment terminals with emerging technologies.

Compliance, Testing & Certification
Oversee internal and external testing processes to maintain product quality.
Ensure all products meet regulatory and certification standards in the payment industry.

Customer Experience & Continuous Improvement
Continuously monitor product performance and user satisfaction, proactively identifying areas for improvement.
Gather and analyze customer feedback to drive iterative enhancements that improve the overall experience.

Requirements:

3+ years of experience as a Product Owner within the payments or POS industry
Strong problem-solving skills, with the ability to navigate complex challenges and drive results
Passion for UX/UI design, with a meticulous approach to ensuring high-quality user interfaces
Customer-centric mindset, ensuring our solutions are intuitive and efficient
Fluency in English (both written and verbal) for effective collaboration with international partners and payment networks
Strong analytical skills, enabling you to translate customer needs into actionable product improvements

Company offers:

Vibrant, goal-oriented and friendly culture
Openness for creativity, new ideas, and initiative
Experience and knowledge exchange within a highly skilled team to grow professionally
Growth Environment: Training and certification opportunities
Hybrid working model
Great office space & location (Riga centre)
Salary EUR 3200 – 4500 gross and performance-based annual bonuses
Health insurance, life insurance
Extra Health Days Off (5 per year)
Equity compensation on top

Why join Paynt?