Technical Support Specialist

You have the following skills:

• Basic LINUX skills
• Oracle SQL Developer
• Atlassian JIRA, Confluence
• Basic knowledge in API
• Windows, Mac Basic user knowledge
• Zabbix
• English, Russian, Latvian - at least B2 level, good written knowledge

Will be considered as an advantage:

• Knowledge of the payment card industry
• Experience in payment card processing
• Knowledge of payment card issuing process

What you'll do:

• Provide technical support to internal and external customers
• Inform customers about service availability, modernization works, incidents
• Participate in the incident management process
• Participate in payment card processing and authorization flows
• Participate in the customer integration process
• Update internal documentation and knowledge base

We offer:

• Stable work in a rapidly growing FinTech company
• Great colleagues, fun and collaborative working atmosphere
• Professional and personal development opportunities
• Competitive remuneration and social benefits package
• Comfortable office in Riga center
• 3 wellness days
• Salary - 1600-2000EUR gross