People Operations Coordinator (f/m/d) - DACH

About The Role

We're looking for a hands-on and adaptable People Operations Coordinator to join our People team in Berlin and support our DACH region (Germany, Austria, and Switzerland). This role is perfect for someone with a couple of years of HR experience who is eager to learn, loves solving problems, and thrives in a dynamic, international environment.

You won't be doing payroll or taxes yourself - instead, your job will be to make sure all the necessary data is accurate, complete, and ready for our external payroll partner. You'll play a key role in keeping our HR processes running smoothly and ensuring a great employee experience from onboarding to offboarding.

Key Responsibilities

• Maintain and manage employee data and documentation in BambooHR (our HR system), ensuring it's always up to date and compliant.
• Prepare and submit all relevant data for monthly payroll processing (e.g. working hours, time off, contract changes), working closely with our external payroll/accounting partner.
• Coordinate and support all administrative aspects of the employee lifecycle: onboarding, contract management, probation periods, parental leave, and offboarding.
• Be the first point of contact for employees in the DACH region for HR-related questions, policies, and processes.
• Ensure our HR documents and processes are aligned with local labour law and company policies - together with the wider People team and our legal advisors.
• Collaborate closely with the central People team to improve and standardise processes, and provide administrative support to recruitment when needed (e.g. scheduling interviews, creating offer letters).
• Support various People projects across the DACH region - from engagement surveys to policy rollouts and events.
  
  
  

Qualifications And Experience

• You bring at least 2 years of experience in People Operations, HR Administration or a similar role - ideally in a fast-paced, international setting.
• Highly organised and detail-oriented, with a structured approach to your work.
• Comfortable in dynamic environments where priorities can shift quickly, and proactive in driving improvements.
• Fluent in both German and English at a C1 level - you communicate clearly and confidently across teams and hierarchies.
• Known for your reliability, discretion, and ability to handle sensitive information with care.
• Familiar with common HR tools and systems - experience with BambooHR is a plus.
  
  
  

Benefits

About Treatwell

Hi, we're Treatwell. Nice to meet you.

We're a team of 700 (and growing) passionate and brilliantly talented people across Europe. We're the industry's smartest salon management software, all connected to Europe's leading bookings platform, working with over 40,000 salon partners across 13 countries, processing over 4 million bookings every month. And....breathe.

But we're not done yet. We're on an exciting journey to digitally revolutionise the hair and beauty community.

If this excites you, we might just have the role for you.

We'll Treat You With

• Flexible Working Model: 3 days office, 2 days home office - full flexibility
• Attractive Compensation: We offer a fixed salary (depending on qualifications) and an unlimited bonus (depending on KPIs) for a full-time position
• Flexible working hours: Core working hours 10:00-16:00 - the rest is flexible ⏰
• Vacation: We ensure your relaxation with 28 days of vacation per year 🌴
• Treatwell Voucher: We give you a monthly Treatwell voucher worth 40€. Treat yourself well! ✂️
• Technology: We provide an Apple MacBook Air, Apple iPhone, headset, external monitor, and more 💻
• Urban Sports Club Support: 30€ per month for your fitness 🏋️‍♀️
• Mental Health: Individual coaching and mental health support with Plumm - for your personal development and mental strength 🧠
• BVG Monthly Ticket: We support you with the BVG monthly ticket - with a subsidy of 15€ during the probation period; afterwards, Treatwell covers the full cost 🚉
• Company Pension Scheme: 20% subsidy for company pension scheme - for your future security. 🏦
• Team Spirit: Thank God It's Thursday - that's how we celebrate our team spirit and successes 🎉
  
  
  

Equal Ops

Treatwell is an ‘Open to All' employer and warmly welcomes every body to the team. We are committed to making reasonable adjustments to the recruitment process as required. Please add any adjustment requests to your application.