Cloud Infrastructure Project Manager

Role title: Technical Delivery Manager, Cloud Infrastructure

Type of contract: Daily Rate Contract

Location: Dublin/Cork (Hybrid)

Business Unit: Enterprise IT Services

Your Role:

The nature of Banking is changing. Delivery of services to our customers via digital channels and

enabling our own colleagues with effective technology solutions is a core focus of the Bank.

Permanent TSB has embarked on a significant digital transformation programme. This will lead to an enhanced customer experience, through re-development of the delivery channels and the ongoing evolution of the Bank’s infrastructure and operations in order to provide cost-effective, secure and resilient services to our customers.

To support and enable this transformation a significant and exciting opportunity has been created

for a Technical Delivery Manager Cloud Infrastructure. This role is being created to meet the

increasing demands for the design and implementation of secure Cloud infrastructure and solutions that have emerged as we continue our Digital Banking journey. The successful candidate will have strong project management experience within cloud infrastructure and cloud security technologies and will have worked in a Technical Delivery Manager role previously. This is a cross functional role requiring the individual to work seamlessly and collaboratively across Enterprise IT Services (EITS), Group Technology and the business to achieve the required outcomes.

Your Team:

The Technical Delivery Manager will work within a technology department and will be responsible for delivering secure and resilient cloud infrastructure projects for the bank. Working as part of the Change Delivery team, the successful candidate will manage and drive the delivery of secure cloud infrastructure solutions that will enable and enhance the bank’s compliance with the regulatory landscape.

Your Responsibilities:

Technical Project Delivery

- Develop a comprehensive understanding of the Technical Project Delivery process within the

Change Portfolio Office within Enterprise IT Services

- Understand PTSB Change Governance Structure and ensure adherence to the processes

- Develop the project workstream project planning documentation, milestone planning, target

operating models, task assignments and runbooks for change windows

- Provide oversight of all change initiatives within the workstream through consistent

methodologies

- Deliver weekly project RAG status updates to the programme team

- Deliver secure and resilient solution designs through the project workstream that meet the

needs of the business and enabling the Banks strategic objectives

- Create alternatives and solutions for technical and business challenges and recommend change

solutions based on subject matter expertise

- Create and apply relevant Internal Control Frameworks to support work stream delivery

- Co-ordinate day-to-day aspects of the team, including active and consistent management of

resources

- Drive the simplification of the managed environment seeking to minimise complexity while

maintaining industry leading solutions and configurations

- Build and maintain relationships with the relevant 3 rd parties that support this function

Risk Management & Control

- Ensure a firm understanding of the risk landscape across the in-scope processes

- Maintain the in-scope control environment ensuring the controls are fit for purpose, aligned to

internal standards and regulatory requirement and seek to enhance and automate where

possible

- Maintain RAID logs for the programme, ensuring Risk Register is updated regularly

- Proactively seek to minimize audit findings by implementing effective and permanent solutions

within the programme while considering the wider implications of any findings

Stakeholder Engagement

- Build and maintain productive and collaborative relationships across Group Technology and 2 nd

Line and 3 rd Line teams

- Manage internal and external stakeholders effectively and ensure that expectations and

perceptions are pro-actively managed

- Influence and work collaboratively with key stakeholders in the bank

- Champion a strong team ethos and contribute to wider team objectives

Requirements:

Essential

- Detailed knowledge and experience in the project delivery of resilient cloud solutions

- Solid understanding of cloud infrastructure (AWS IaaS) and project managing these deployments

- Knowledge of secure and scalable cloud connectivity

- Strong understanding of regulatory requirements for ID and Verification Solutions

- Be a dynamic agent for strategic change with key project/programme stakeholders

- Leverage the expertise of BSIM Technical teams to ensure the delivery of a best-in-class service

to key stakeholders across the programme of work

- Keen awareness of the regulatory landscape and the associated IT and cybersecurity

requirements

- Strong experience in the delivery of enterprise-class solutions within significant transformation

programmes that underpin business critical applications

- Ability to take initiative and produce results across multiple competing priorities

- Ability to collaborate effectively with a talented team

- Ability to identify key risks and ensure mitigation strategies are implemented effectively

Desired

- Understanding of Oracle databases, Middleware and banking platforms

- Knowledge of network security architecture and infrastructure

- Knowledge and understanding of private cloud and hyper-converged infrastructure design