Infrastructure & Networking Engineer (Senior/Lead) ID35136

AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.

If you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :)


WHAT YOU WILL DO

- Lead a distributed team of SREs across Europe, LATAM, and India, fostering technical alignment and cross-regional collaboration;
- Provide technical escalation support for VPN, SFTP, and network-related issues, especially in EHR customer integrations;
- Own the technical implementation of VPN tunnel setups, IPsec configuration, and AWS networking (VPCs, routing, subnets);
- Support secure file transfers through SFTP (AWS Transfer Family), ensuring high availability and compliance;
- Troubleshoot network-level connectivity problems and guide resolution workflows;
- Maintain CI/CD pipelines (GitLab), IaC (Terraform), and container-based infrastructure (Docker, Kubernetes);
- Support incident response and on-call operations with appropriate escalation paths and handoffs;
- Ensure strict adherence to HIPAA, GDPR, and other regulatory frameworks;
- Act as a liaison between AgileEngine engineers and iRhythm’s internal stakeholders for roadmap planning and delivery alignment;
- Contribute to team hiring, onboarding, and skill development strategies.

MUST HAVES

- 7+ years in DevOps, SRE, or Infrastructure Engineering roles;
- Prior experience leading or mentoring globally distributed technical teams;
- Strong expertise in AWS networking, including VPNs, IPsec, VPC peering, subnets, and routing;
- Demonstrated ability to troubleshoot and resolve network connectivity issues, both internal and external;
- Experience with customer-facing technical support, particularly in EHR or other B2B integrations;
- Familiarity with Terraform, GitLab, Docker, and Kubernetes;
- Excellent verbal and written communication skills across technical and non-technical stakeholders;
- Understanding of regulated environments with a focus on data security and compliance (HIPAA, GDPR);
- Upper-Intermediate English level.

NICE TO HAVES

- Exposure to EHR systems such as Mirth and IRIS;
- Background in healthcare, medtech, or regulated infrastructure environments;
- Familiarity with legacy DevOps tools like Bitbucket or Codefresh;
- Scripting experience in Bash or Python.

THE BENEFITS OF JOINING US

- Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.

- Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.

- A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.

- Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.


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