Network Engineer

Network Engineers Wanted!

Are you passionate about cybersecurity? Do you thrive in dynamic environments? Our client, a global leader in cybersecurity, is seeking enthusiastic and driven Network Engineers to join their team. As a Network Engineer, you'll play a crucial role in ensuring the timely resolution of L2/L3 tickets, providing technical support to customers worldwide.

Responsibilities:

• Provide post-sales technical support via phone, email, and web, resolving L2/L3 tickets efficiently.

• Record, track, and resolve support cases, ensuring timely follow-ups.

• Diagnose and tackle complex technical issues with fault isolation and root cause analysis.

• Contribute to user documentation and technical marketing collateral.

• Collaborate cross-functionally to review product issues and provide feedback.

• Reproduce and qualify critical customer issues.

• Stay abreast of software release and bug cycles.

Requirements:

• A Bachelor’s or Master’s degree in a relevant field.

• Minimum 2 years of hands-on experience in understanding, implementing, administering, and troubleshooting network infrastructure devices. This includes firewalls, routers, switches, wireless access points and controllers, and monitoring applications.

• Proficiency in network protocols: SSL/TLS, DNS, DHCP, WINS, NTP, FTP, HTTP, SMTP, CIFS, LDAP, and Microsoft AD.

• Hands-on technical experience with VPN technologies such as IPSEC, SSL VPN, WebVPN, AnyConnect, and DMVPN.

• Familiarity with network traffic analysis, remote access methods and systems, stateful inspection firewalls, encryption, and authentication and authorization technology.

• Proficiency in Routing & Switching protocols (OSPF, BGP, VLAN, STP).

• CCNA certification or equivalent knowledge.

• Excellent English communication skills.

Benefits:

• Stable full-time employment.

• Monthly lunch subsidy.

• Co-financing for remote work costs (hybrid model).

• Private Medical Care (Luxmed).

• Training package and access to e-learning platforms.

• PCNSE Certification opportunity.

• Dynamic development within a global organization.

• Collaboration with reputable companies and top-quality products.