Manager - HR Systems [T500-18334]

About McDonald’s:

One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

Job Description:

McDonald’s has an exciting opportunity for a Manager, HR Systems (Functional Solutions Specialist – Total Rewards (TR)) role based in our India Global Business Services Office. You will be responsible for liaising with the business to understand and translate requirements into technology needs for Total Rewards processes in SAP SuccessFactors. You will partner with the Technology and AMS teams to develop and test solutions while analyzing, defining, and improving Total Rewards-related processes and systems to support the organization’s key capabilities.

The candidate is expected to reside within India.

Responsibilities:

In addition to following McDonald’s policies and procedures, principal accountabilities include, but are not limited to:

Cross-functional Collaboration & Stakeholder Management:

• Collaborate with Total Rewards leaders and stakeholders to collect and document their requirements related to SAP SuccessFactors processes, and data
• Advise leaders on how to optimally leverage technical capabilities to align with their strategic objectives
• Work with cross-functional teams to design TR solutions, ensuring they align with the organization’s strategic priorities

Total Rewards Delivery:

• Support the delivery of the Total Rewards solutions strategy
• Serve as the Total Rewards system expert, coordinating solutions and tools, transactional and reporting capabilities, interfaces, testing, and any related communications or training support related to that functional capability

Total Rewards System & Process Management:

• Assess the effectiveness and suitability of existing Total Rewards tools and recommend enhancements or replacements as needed
• Manage requests for system configuration, upgrades, and all requests for application changes, customizations, and/or minor enhancements
• Create comprehensive documentation, including business requirements, functional specifications, data models, and process map
• Perform regular audits to ensure data integrity with TR technology solutions
• Support resolution of data errors and problems and ensure data integrity
• Ensure TR systems and processes comply with regulatory requirements and maintain data security and privacy standards

Qualifications

Basic Qualifications:

• A degree in HR or Technology related field preferred
• Experience working in HR Systems, TR Systems, or SAP SuccessFactors
• Experience operating in large, multi-national corporations in a highly matrixed, complex structure
• Experience working across many countries and cultures
• English Proficiency (written and verbal IRL Level 4)
• Experience working and collaborating with global teams across multiple regions
• Capable of driving cross-functional alignment to streamline processes and initiatives
• Proficient in supporting and contributing to the success of complex, diverse teams across global markets

Preferred Qualifications:

• TR Systems Expertise & Skills
• Technical knowledge in TR Systems
• Understands the needs and challenges of global leaders
• Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
• Knowledge of HR compliance and data privacy regulations
• Strong business acumen
• Open to learning new systems and processes
• Exceptional communication (verbal and written) and interpersonal skills
• Positive attitude and a willingness to learn; self-starter
• Strong ability to influence others; able to build and drive a strong business case for people as a growth driver
• Experienced in collaborating with cross-functional partners in a matrixed environment
• Continuous improvement and growth mindset