Head of Finnair.com

Finnair is a diverse community of professionals who work ambitiously with a big heart and commitment. A strong safety culture is our priority and at the core of our everyday work, never taking it for granted. We are committed to doing our share in solving the climate challenge by determinedly following our science-based pathway to decarbonize our operations. We find meaning in our purpose: to enrich lives by bridging the world, and our identity and service mindset stems from our iconic brand’s Nordic heritage. Our values – Commitment to care, Working Together, Simplicity and Courage – guide us in everything we do.

We are now looking for a

HEAD OF FINNAIR.COM

to lead the operations and teams of in Finnair.com!

Main Responsibilities

• Team Leadership: Lead and support our international team of professionals, ensuring wellbeing, development, and alignment with Finnair and Digital team's strategies. We work fully in cloud environment (AWS) and our developers use e.g. TypeScript/JavaScript, HTML5, CDK, Microservices, Datadog, Sentry, CodeBuild & CodePipeline and GitHub Copilot
• Resource & Capacity Management: Balance development capacity with demand through key activities like rotation, recruitment, talent development and vendor management
• Vendor Management: Manage vendor relationships, strategy, contracts, and performance in line with Finnair guidelines
• Ways of Working: Develop and promote effective, accountable, and collaborative agile practices and tools
• Stakeholder Collaboration: Work closely with internal and external stakeholders to ensure alignment, cross-functional development and efficiency
• Business Continuity: Ensure resources, processes, and contingency plans are in place to maintain operations during disruptions
• Development Leadership: Oversee the development, support, and lifecycle of products and services in own area of responsibility
• Data & Cyber Security: Ensure compliance with Finnair’s data governance and cybersecurity policies
• Benchmarking & Innovation: Track industry trends and explore new technologies to make sure that our roadmaps are up to date
• Financial Accountability: Manage budgeting, financial planning, and reporting for own area
  
  

From You, We Wish

• Several years of experience from line management role and excellent people leadership skills
• Deep knowledge of software development and processes
• Understanding of airline industry is a benefit
• Experience of software consulting and vendor management
• Understanding and experience of Finance processes
• Strong experience and proven track record of development of products and services, as well as ensuring daily operations
• Knowledge and experience on agile methodologies
• Understanding of digital solutions, platforms, architecture and compliance requirements
• Excellent communication skills with people in different levels and functions
• Fluent written and spoken English
• Developing products with service design approach
• Bachelor's degree or equivalent knowledge, preferably in a technical or information management field
  
  

Working At Finnair

We offer you an exciting opportunity to work in the fast-changing aviation and international travel industry in a culture that drives and enables professional development and continuous improvement. You will be supported by internally highly rated supervisory work with modern leadership practices that we constantly develop.

We are happy to enable our employees to enrich their lives and fulfill their travel dreams by offering a wide leisure travel benefit. We also support the health and wellbeing of our employees through our own Sickness Fund insurance benefit, Epassi (sport, culture, wellbeing or commuting benefit), gyms around the Finnair campus and activities organized by our hobby clubs. 

Please note that the hiring process includes a pre-employment security clearance and a drug test.

Are you ready for the challenge and want to join the team? Submit your application with your CV, cover letter and salary expectation no later than Sunday, 15 June 2025. We may start going through possible candidates already during the application period.

For more information, please contact Tiina Vesterinen (VP Digital Customer & Revenue) by phone +358 50 3951743 on:

• Monday, 9 June between 9-10 EET
• Friday 13 June between 14-15 EET
  
  

Please note that we do not process applications submitted via email.

Our people are key to our success and the foundation that makes Finnair unique. We are committed to creating a safe work environment where all our people can thrive and succeed. We cherish diversity and strive to employ people with different backgrounds and experiences, to bring together multiple views to foster our business success. According to our employee survey, respecting diversity is at a high level in our work community. You are welcome to join Finnair as your authentic self.