Product Manager (Apps Team)

We’re always looking for the ones truly passionate about their work. If you are amongst them, you can rest assured there is a place for you in eMAG. We’ve grown very fast and are determined to keep doing so. What brought us here is our desire for continuous evolution and practical results.

More than 6000 colleagues are part of eMAG Teams. We strongly believe in people's development and therefore every year we invest more and more energy and resources to remain an organization that is constantly learning. We want to ensure that you’ll have the most talented colleagues and the proper environment to grow and achieve great results, to become what you desire on a personal and professional level. Join us, grow faster!

Product Manager (Apps Team)

What you’ll have to do:

• Own the end-to-end product lifecycle for key seller-facing interfaces: the homepage before login, the login experience, the main dashboard, and dashboard feature prioritization.
• Define and manage the product roadmap for these areas, aligning with the broader Seller Experience strategy and ensuring seamless integration across product lines.
• Drive decisions around dashboard real estate: define which features or metrics are displayed, and for which user segments, based on impact, relevance, and business goals.
• Lead efforts to improve data visibility and conversion funnels—partnering with data analysts and UX to ensure the right metrics are surfaced in the right context for sellers.
• Initiate and coordinate performance optimization initiatives related to load times, responsiveness, and perceived speed, particularly in the login and dashboard areas.
• Collaborate with engineering, UX, and data teams to define requirements, write user stories, and prioritize features within agile delivery sprints.
• Work closely with commercial, marketing, and support teams to ensure product updates are clearly communicated and drive measurable improvements in seller engagement.
• Collect, synthesize, and act upon feedback from sellers through research, interviews, support tickets, and analytics tools to continuously improve usability and performance.
• Monitor adoption and performance of released features, using data to iterate and refine the experience in a measurable, impact-driven way.
• Ensure compliance with internal standards for performance, security, and scalability—especially for login flows and dashboards serving thousands of concurrent users.
  
  

Reporting Structure

• Reports directly to the Product Director.
• Collaborates closely with Engineering Managers, UX Designers, Business Analysts, and Data Analysts.
• Acts as the key product counterpart for stakeholders from Seller Support, Commercial, and Marketing teams.
• Partners with internal performance teams to monitor and improve technical KPIs (e.g., load times, uptime, dashboard responsiveness).
  
  

Success Metrics

The Product Manager will be evaluated based on a mix of quantitative KPIs and qualitative impact, with a strong focus on aligning outcomes to the broader Seller Experience strategy.

• OKRs Ownership: Define, align, and report on quarterly OKRs in collaboration with the Product Director, Seller Experience. Ensure objectives are business-relevant, data-driven, and trackable.
• SMART Objectives: Translate product strategy into actionable, measurable goals with clear ownership and timelines, revisited regularly through 1:1s and QBRs.
• Dashboard adoption and engagement: Track and improve usage of dashboard modules and visibility tools.
• Performance KPIs: Reduce load times, improve dashboard responsiveness, and maintain high reliability scores.
• Feature adoption: Measure activation and sustained usage of newly launched features.
• Seller satisfaction: Track improvements in seller feedback (e.g., NPS, qualitative input) tied to login and dashboard improvements.
• Funnel optimization: Drive visibility and completion across seller-facing data funnels (e.g., onboarding, offer creation, performance insights).
• Internal stakeholder feedback: Maintain trust and alignment across Engineering, Commercial, Seller Support, and other collaborating departments.
• Delivery velocity: Execute roadmap items on time and with high quality, based on sprint and quarterly planning benchmarks.
  
  

What makes you a good fit:

Experience and Background

• Minimum 4 years of experience in product management, ideally within digital marketplaces, SaaS, or eCommerce platforms.
• Proven track record of delivering successful web-based products in agile, cross-functional environments.
• Hands-on experience managing high-traffic components such as dashboards, login systems, onboarding flows, or landing pages.
• Experience working with B2B platforms that serve a diverse and demanding user base, preferably in a B2B2C context.
• A strong plus: proven experience managing products with over 100,000 monthly active B2B users, ideally across multiple personas or segments.
• Experience designing or optimizing onboarding journeys, particularly in complex environments where users need to be guided across multiple tools, actions, or roles.
  
  

Technical and Analytical Skills

• Proficient in using product analytics tools such as Google Analytics, Mixpanel, Amplitude, or Looker to analyze user behavior and funnel performance.
• Experience working with web performance monitoring tools like Lighthouse, PageSpeed Insights, Datadog, or New Relic.
• Familiarity with backlog and documentation tools like JIRA, Confluence, Trello, or Notion.
• Comfortable reading API documentation and discussing trade-offs with engineers using tools like Postman or Swagger.
• Understanding of A/B testing platforms such as Optimizely, Google Optimize, or internal experimentation frameworks.
  
  

Product and UX Skills

• Experience designing or optimizing modular dashboards using tools like Figma, Miro, or Whimsical in collaboration with UX teams.
• Ability to define and prioritize feature sets that balance user needs and business objectives, using customer feedback tools like Hotjar, FullStory, or Typeform.
• Strong grasp of UX/UI best practices for platform-facing environments (B2B or seller tools), ideally with experience in configuring customizable user interfaces.
  
  

Soft Skills and Communication

• Excellent written and verbal communication in both Romanian and English.
• Skilled in stakeholder alignment and communication across departments such as Engineering, UX, Seller Support, Commercial, and Marketing.
• Experience presenting roadmaps and product updates via tools like Google Slides or PowerPoint to both technical and non-technical audiences.
• Ability to facilitate cross-functional workshops or working sessions using tools like Miro or Lucidspark.
  
  

What makes you stand out:

• Experience with identity management tools or authentication flows (e.g., Auth0, Azure AD B2C, or custom SSO flows).
• Prior involvement in seller/vendor-facing platforms.
• Familiarity with product customization logic (e.g., rule-based UI rendering or user-role-specific dashboards).
• Knowledge of the eMAG ecosystem or similar marketplace platforms.
  
  

Growth Opportunities:

• This role is designed for a high-impact product professional who wants to grow within a fast-moving, marketplace-driven organization. The Product Manager will have clear opportunities to expand their influence and career path, including:
• Ownership Expansion: Opportunity to extend ownership beyond the web dashboard to other strategic seller-facing surfaces, including the eMAG Sellers mobile app.
• Cross-Platform Leadership: Gain exposure to adjacent areas such as Buyer Experience, Fulfillment, and Pricing, contributing to cross-domain alignment and full-funnel improvements.
• Role Progression: Clear trajectory toward a Senior Product Manager position, with increasing ownership over strategic areas and more complex product decisions.
• Strategic Visibility: Active participation in defining annual OKRs, with monthly progress reviews alongside the Product Director and other key stakeholders.
• Skill Development: Continuous learning opportunities in areas such as product performance optimization, personalization, and modular platform design.
• Internal Mobility: eMAG encourages career development and supports internal mobility across teams and divisions based on performance and aspirations.
  

This role sits at the intersection of user experience, business performance, and platform scalability, and plays a critical role in eMAG’s commitment to building a high-performing, seller-centric marketplace. The Product Manager is expected to operate with a high level of autonomy while collaborating closely with engineering, UX, and data teams across the product development lifecycle. We value structured thinking, clear documentation, and a data-informed approach to decision-making.

The day-to-day work involves close coordination with developers during sprint planning, tight feedback loops with UX during discovery and iteration, and collaboration with analysts to build, interpret, and act on funnel data. The tools you’ll most commonly use include Jira, Confluence, Figma, Google Analytics (or equivalent analytics platforms), Swagger, and internal performance and experimentation frameworks.

This is a role for someone who thrives on balancing usability and performance, who can prioritize ruthlessly, and who is excited about helping shape the foundation of the seller journey at scale.

What we’ve prepared for you:

• Medical subscription: Medicover, MedLife or Regina Maria.
• A flexible budget that you can invest in yourself as you wish: meal tickets, holiday tickets, cultural vouchers, private pension, foreign language classes, eMAG, Fashion Days, Therme and Genius, membership to different gyms or even professional development classes.
• Different discounts from our partners: banking, mobile, dental medicine or wellness.
• Access to the Bookster library and free credits on the Hilio psycho-emotional health platform.
• An accelerated learning environment, with access to over 100.000 curated online resources and platforms, learning academies and development programs.
• New headquarters, where sleek design, natural light, and versatile spaces create an energizing and comfortable environment for hybrid work.
  
  

Curious to find out more about the next step in your career? Apply now and if your experience is relevant for the role you wish, we will give you a call for more details! Also, here you can find our confidentiality policy if you want to consult it.