Chief of Staff

Who are we

At Coinmerce, we’re on a mission to make crypto simple, secure, and accessible to everyone. From individual users to professionals, our platform is designed with transparency and trust at its core. We’re a European crypto broker, registered with De Nederlandsche Bank, serving customers across 10+ countries. With new financial products on the horizon and plans to expand even further, we’re committed to working on the future with our talented and motivated team.

WHAT WE OFFER

• Innovative Environment: Work with cutting-edge technology and innovation within the crypto space.
• Modern Workspace: Join us in our brand-new office in Schiphol-Rijk, close to Amsterdam.
• Work-Life Balance: Flexible to work from home one day per week.
• Team Perks: Free lunch, monthly team events, and access to the company gym (from August 2024).
• Commuting & Benefits: Transport costs reimbursed, pension plan, and a €250 home office budget after probation.
• Wellness: Chair massages once per month to keep you at your best.
• Additional Benefits: YourCampus access for personal development.

About the role

To support our rapid growth and scale our leadership operations, we are looking for a Chief of Staff to work closely with our CEO and leadership team. As Chief of Staff, you will play a pivotal role in driving strategic execution, improving operational efficiency, and acting as a key advisor and thought partner to the CEO.

Key Responsibilities:

• Partner with the CEO to drive company strategy, OKRs, and cross-functional alignment
• Coordinate internal communications, leadership meetings, and board updates
• Identify operational inefficiencies and lead process improvements across the organization
• Provide strategic decision support through research, analysis, and briefing preparation
• Act as an extension of the CEO in internal and external meetings, helping to drive leadership priorities
• Lead or support mission-critical projects, ensuring effective stakeholder coordination

What you bring

• 5+ years of experience in Chief of Staff, Strategy, or Operational leadership roles
• Background in tech, finance, consulting, or the crypto/blockchain industry
• Strong analytical and strategic thinking skills; ability to translate strategy into action
• Excellent communication and presentation skills; able to influence and align stakeholders
• Comfortable working with dashboards, KPIs, and operational tools
• Highly organized, proactive, and solutions-oriented with a hands-on mentality
• Ability to manage multiple projects with tight deadlines and evolving priorities
• Fluent in English (Dutch is a plus)

Nice to have

• Experience in a high-growth startup or scale-up environment
• Familiarity with investor relations, regulatory engagement, or M&A integration
• Proficiency with tools like Notion, Asana, or similar project management platforms