Scrum Master – Agile Project Delivery | Healthcare Domain | 10+ Years IT Experience -Chennai

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Roles & Responsibilities:

Agile Delivery & Scrum Facilitation

• Lead Agile ceremonies including sprint planning, stand-ups, sprint reviews, and retrospectives.
• Collaborate with Product Owners to groom and prioritize the backlog based on business value and dependencies.
• Facilitate sprint planning sessions ensuring clarity in sprint goals, task breakdown, and commitment from the team.
• Guide teams on Agile practices, helping them embrace and adopt Agile principles across the product lifecycle.
• Promote collaboration among cross-functional teams and remove blockers that impede delivery progress.

Risk Management & RAID

• Drive proactive risk identification, assessment, and mitigation using RAID logs.
• Facilitate problem-solving sessions and leverage industry tools (e.g., SWOT analysis) for risk handling.
• Communicate risk strategies and action plans to stakeholders clearly and in a timely manner.
• Integrate risk management activities into project schedules and critical path planning.

Project Governance & Status Reporting

• Set up and maintain structured weekly status reporting across project tracks.
• Ensure transparent updates on progress, upcoming work, blockers, dependencies, and support needed from leadership.
• Align governance structures with client expectations including compliance, cadence, and communication protocols.

Quality Management in Agile

• Embed quality assurance throughout the Agile lifecycle by promoting CI/CD, test automation, and customer feedback loops.
• Define and track quality metrics such as code coverage, defect density, and test pass rates.
• Drive regular retrospectives focused on process and quality improvements.
• Collaborate with stakeholders to set realistic expectations around quality and ensure continuous delivery of working software.

Team Coaching & Leadership

• Cultivate a high-performing team culture built on ownership, accountability, and continuous improvement.
• Enable the team to manage capacity, meet sprint goals, and deliver value predictably.
• Coach teams on time management during planning and retrospectives.

Must-Have Skills:

• 5+ years of experience as a Scrum Master in Agile environments, preferably within healthcare projects.
• Strong expertise in Agile frameworks (Scrum, SAFe), backlog management, sprint planning, and team facilitation.
• Hands-on experience with JIRA or similar Agile project management tools.
• Solid understanding of RAID logs, risk mitigation, and dependency management.
• Proficiency in status reporting across multiple tracks with clear stakeholder communication.
• Strong focus on Agile quality practices including CI/CD, automated testing, and user feedback loops.
• Deep understanding of project governance frameworks, communication protocols, and compliance awareness.
• Strong interpersonal and communication skills, able to manage cross-functional teams.

Good-to-Have Skills:

• Experience working in healthcare domain with knowledge of industry regulations like HIPAA, CMS, or NCQA.
• Familiarity with release planning and program-level planning in scaled Agile environments (SAFe).
• Knowledge of Agile quality metrics, testing strategies, and DevOps integration.
• Certification(s) such as Certified Scrum Master (CSM), SAFe Agilist, PMI-ACP, or equivalent.
• Exposure to project estimation techniques, capacity planning tools, and Agile maturity assessments.