Product Owner

WHAT YOU’LL DO:

As a Product Manager within the TCRE Product Group, you will play a lead role across the entire business value chain: understanding stakeholder needs, setting shared Objectives and Key Results (OKRs), prioritizing work, and building and maintaining a scalable, secure and performant set of capabilities across the group’s portfolio archetypes (custom, COTS and SaaS).

This would include, but not be limited to, creating and scaling new product capabilities to:

• Enable our tech products and services to be built, delivered and operated in adherence to relevant risk/compliance and other nonfunctional requirements
• Increase compliance of TE services and products to nonfunctional requirements
• Enable mitigating and underlying risks and driving operational excellence
• Define end to end risk and Tech compliance process and journey from risk requirement inception, over implementation/adoption, operations, and change management
• Create compliance heat map and reporting capabilities, including the framework for clearly defined measured control compliance signals
• Integrate with the standard product lifecycle

You will:

• Passionately embrace user-centered design and journey-based principles
• Ensure there is regular, direct interaction of the whole team with the user community to empathize with their needs
• Translate the user needs and vision into prioritized work
• Devise ways to experiment and test innovative ideas in a rapid and reliable fashion
• Take an active role in managing the backlog of team learning, experimentation, validated feature development, and debt reduction
• Relentlessly measure to understand if work is creating value; define OKRs (with a sharp focus on outcomes and impact)
• Make trade-offs between value, feasibility, and usability when prioritizing

You should also understand and be able to execute some of the key capabilities of experts on the team so that more work can be shared and team member empathy is ensured (e.g. UX, technical, change management).

Skills

• Product management expertise in agile environments for GRC related use cases
• Ability to understand complex business processes and translate them into technology solutions
• Experience working in teams across time zones
• Deep understanding of integration concepts and technologies (ETL vs. ELT, event streaming vs. restful API calls, data pipelines, database solution such as Snowflake etc.)
• 5+ years of experience with one or more cloud hyper-scalers and integration platforms (AWS, Azure, Kafka, Google Cloud)
• 5+ years of experience with one or more Governance Risk and Compliance (GRC) platforms (Audit Board, One Trust, ServiceNow and SaaS based product development)
• Entrepreneurial mindset with an ability to navigate ambiguity, while keeping a focus on strategic outcomes; ability to ‘put things into perspective’ for team and stakeholders
• Ability to establish trust-based relationships with business stakeholders, and to thought partner with business teams
• Influencing skills that drive alignment with a breadth of stakeholders in a non-hierarchical environment
• Skilled at leading divergent problem-solving sessions enabling healthy debate between diverse views, but then bringing the thinking together on priorities and path forward
• Mastery of wide range of product management and design thinking techniques and tools such as customer journey maps, service blueprints, vision workshops, roadmaps, storymaps
• Experienced in consistently incorporating non-functional requirements such as performance, security, reliability, ...
• Keen sense of empathy with the user, and champion of user-centered design
• Growth mindset, always looking to improve self, work of the team and adapt to the culture of the organization
• Communication skills (written and verbal) that reflect structured, clear, and objective thinking
• Ability to translate between technical and non-technical audiences to enable business outcomes through technology