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Job Description:
- Perform Tier 1 management by monitoring and supporting Digital Bank Network Infrastructure and other services, responding to graph/log anomalies, system alerts via email/SMS/phone calls etc.
- Identify network related issues quickly according to SOPs and best practices, escalate to the corresponding team to fix the issue when necessary.
- Perform basic Linux commands to run diagnostic instructions and analyze the output for first-level troubleshooting.
- Use basic Cisco/Huawei switches/routers command to understand the configuration and whole network topology.
- Follow up proactively with internal or external parties on progression, and prepare official incident reports.
- Review the incidents and provide service improvement plans to the Network Engineering team.
- Drive infrastructure maintenance process (including discuss MA windows with stakeholder and ask for approval)
- Work in shifts (24*7)
- Minimum Diploma in Telecommunication/Computer Engineering or related fields.
- Good knowledge of Ethernet network, IT service management, and Linux/Windows systems.
- Understanding of basic network knowledge such as ARP, VLAN, ACL, BGP, OSPF, and VRF.
- Understanding of basic network systems such as Zabbix, Cacti etc.
- Knowledge of Fortigate/ASA/Palo Alto firewalls and how the GRE/IPsec tunnel and SNAT/DNAT deploy on them.
- Proficient in technical report writing and documentation.
- Possess strong interpersonal skills and able to interact with stakeholders of all levels professionally.
- CCNA/CCNP certification and IT Management Service related certifications is a plus.
- Proficient in both English and Mandarin due to regional coverage.
Key Skills
Ranked by relevance
firewalls
ethernet
linux
ospf
vlan
bgp
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- Posted
- Jun 07, 2025
- Type
- Full-time
- Level
- Associate
- Location
- Singapore
- Company
- Sea
Industries
Technology
Information
Internet
Categories
Information Technology
Related Jobs
3 roles aligned with this opportunity
View Job Details
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Network Operations Engineer, Corporate IT
2026-05-06
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Information Technology
View Job Details
Related
Security Engineer
2026-04-23
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Engineer/Senior Engineer, Frontend
2026-05-19
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