HR Associate, Infrastructure

Our Infrastructure team provides the end-to-end managed services and solutions for the Group's entire Internet infrastructure alongside running business applications. We excel in building the architecture, providing solutions and operations of data centre, connectivity, cloud, networking, system, storage and security. We are a proud provider of high-quality and stable running business applications and services to our internal business units.

As a member of the HR team, you’ll play a key role in supporting Infrastructure’s talent needs, employee experience and operational excellence across our regional footprint. If you're passionate about people, culture and working across diverse teams, this role offers the opportunity to make a meaningful impact.

Job Description:

1. End-to-End Recruitment

• Partner closely with hiring managers in the Infrastructure team to understand hiring needs and priorities.
• Manage the full recruitment cycle including sourcing, screening, interview coordination, offer negotiation and contract administration.
• Develop and maintain effective sourcing strategies to build a steady pipeline of talent for both current and future openings.
• Collaborate with local HR counterparts across regions to ensure timely and accurate execution of headcount plans.

2. Engagement and Employee Experience

• Plan and drive engagement initiatives such as team bonding activities, townhalls and recognition events to foster a positive and inclusive team culture.
• Create engaging EDMs and internal communication materials to drive awareness, alignment and support engagement across various HR initiatives.
• Plan and organize learning & development activities, including workshops, learning materials and sharing sessions to support continuous learning across teams.

3. HR Operations and Employee Lifecycle

• Manage HR operational processes throughout the employee lifecycle ensuring smooth execution of key milestones such as onboarding, transitions and exits.
• Serve as the first point of contact for Infrastructure employees on HR-related queries, providing timely and clear guidance on policies and procedures.
• Support process improvements and contribute to ad-hoc HR projects to drive efficiency and alignment.
• Undertake any other HR-related tasks and cross-functional projects as assigned.

Requirements:

• Bachelor’s degree from a recognized university.
• 1-3 years of HR working experience with a strong focus on talent acquisition.
• Prior experience in the Internet, Telecommunication or other IT domains is a plus.
• Strong sense of ownership with structured thinking, effective multitasking and project management capabilities.
• Good interpersonal and communication skills with a passion for people, culture and delivering a first-class employee experience.
• Ability to navigate ambiguity, adapt to change and stay focused in a dynamic, fast-paced environment.
• Critical thinker with a solution-oriented approach and growth mindset.
• Being bilingual in English and Mandarin is a plus to support communication with regional stakeholders.