HubMub
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TheCorporate

Network Administrator

TheCorporate
Canada · Full-time · Mid-Senior
Position Title: Network Administrator

Department: Network and Operations

Location: Acheson, Edmonton, Alberta - Onsite

Additional Notes

This is a full-time role based 35 hours per week, Monday through Friday, 08:00 to 17:00 MT excluding holidays along with support outside of these hours for critical operations and support situations as they arise.

Role And Responsibilities

Network Administrator provides network, computer, storage, telephony, and end-user support using superior customer service in a corporate IT environment. Supports IT Infrastructure, local and wide area networks across the organization’s multiple facilities either remotely, via onsite personnel, outsourced IT, or site visits. Supports end-users of all skill levels via phone, email, remote access, or in person. Provides solutions in a timely manner, documenting all issues and resolutions.

  • Provide investigation and diagnosis of escalated unresolved issues as appropriate
  • Actively monitor and respond quickly to incoming IT Service Requests
  • Log incidents and service requests and maintain relevant records:
  • Identify and classify incident types and service interruptions
  • Record incidents cataloging them by symptom and resolution
  • Deploy & maintain PC’s and associated peripherals, Smartphones, Printers, Video Conferencing Equipment, etc.
  • Install, configure, and upgrade PC software
  • Perform Daily IT Infrastructure Health Checks and report findings
  • Assist with onboarding & offboarding of users
  • Keep inventory of all equipment, software, and license users
  • Contribute to the creation and updates of support documentation, SOP’s, etc.
  • Perform regular Endpoint and Infrastructure Patching
  • Support the configuration, deployment, monitoring, and maintenance of LAN/WAN network connectivity, firewalls, security systems, storage and server hardware and software in a multi-site corporate network environment
  • Experience installing, maintaining, and optimizing wireless networks
  • Experience configuring and maintaining VMware environments
  • Experience configuring and maintaining Citrix environments
  • Investigate, diagnose, and remediate Cyber Security Incidents
  • Other duties as assigned

Qualifications And Education Requirements

  • Successful completion of a two (2) year post-secondary program and/or related equitable experience with a focus on Information Technology
  • 10 years’ minimum experience in corporate IT or managed IT services environment
  • 8 years’ minimum experience in hands-on network administration role supporting multi-site LAN/WAN environments

Preferred Skills

  • Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
  • Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
  • Support IT infrastructure and networking environment
  • Configure and support PC, mobile and other hardware
  • Implement data backup and recovery methods and apply data storage and management best practices
  • Cyber Security skills, vulnerability assessment, penetration testing, Security Incident triage
  • Holding relevant Industry Certifications such as, A+, Network+, Security+, CCNA/CCNP, MSCE/MCSA, CCCA/CCEE, VCP/VCAP, Microsoft Azure Administrator (AZ-104) is desirable
  • Experience with one or more CSP’s such as AWS, Microsoft Azure & GCP is desirable
  • Experience with SASE, MDM and Microsoft Intune are desirable
  • Critical thinking
  • Good written & verbal communication
  • Active listening
  • Conflict resolution
  • Teamwork
  • Time Management
  • Knowledge of current ITIL best practices

Skills: pc deployment,itil best practices,cyber security,network administration,security,lan/wan management,time management,endpoint management,it support,vmware,citrix,critical thinking,customer service,device configuration,azure,software,communication,data backup and recovery,it,network administrator,it infrastructure,network security

Key Skills

Ranked by relevance

storage cyber security vulnerability assessment network administration penetration testing network security firewalls wireless android vmware citrix server linux cloud itil saas aws gcp ios
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Country Guide

Canada

Express Entry & tech-friendly immigration

Posted
Jun 11, 2025
Type
Full-time
Level
Mid-Senior
Location
Acheson
Company
TheCorporate

Industries

Software Development

Categories

Information Technology

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