Cloud engineer

Job Description

You have an unquenchable thirst for knowledge and a solid technical background. As a cloud engineer, you will join one of our four SaaS platform teams, constantly challenging themselves to see if we can go faster or improve.

What are you going to do?

Enabling our customers’ organisations to continue to grow! The ‘formal description’ is that as a cloud engineer, you’ll be responsible for a stable infrastructure on which we run our customer environments. But we’re not that formal. So, how would we describe what we do? The SaaS Platform team works with cutting-edge technology, and that’s pretty cool. We host over 7000 customer environments that are updated twice a week and require 24/7 uptime. That’s why we’re constantly challenging ourselves to see if we can go faster or make improvements.

Integrating operational work with engineering tasks and being on call 24/7 requires careful coordination. Imagine a dynamic workplace where we do our engineering work by sprinting through tasks in a Scrum fashion while operational tasks are managed with Kanban’s flexibility. Night shifts ensure round-the-clock support for critical tasks. Clear communication and mutual respect between teams are vital to the success of this hybrid approach.

Tech Stack

Do you have relevant technical experience? Then this list will give you an idea of the tools and processes you’ll work with as a cloud engineer: provisioning (Terraform), configuration (Puppet, Ansible), containerization (Kubernetes, Azure AKS), block- and object storage, Elasticsearch, observability (Influx, VictoriaMetrics, Nagios etc.), Python and more. We use these technologies on Windows and Linux servers, MS SQL databases, firewalls and VPN servers. But, it’s not about what we currently use. It’s about a curious mind and an abstract way of thinking.

Where will you be working?

At TOPdesks headquarters in Delft! As a cloud engineer, you’ll join one of our 4 SaaS platform teams, which have 27 members in total. We are social technicians with much love for what we do, and we find it essential to be open with each other, which also means giving feedback. In our team, we can say anything, and we always listen to each other.

Our work is guided by agile principles, a framework you’re likely familiar with. We are constantly engaged in tasks related to maintenance, improvement, and efficiency. As a team, we prioritize tasks from our backlog and deliver on them during our 2-week sprints. Regular retrospectives help us identify areas for improvement and keep us agile.

We expect you and the team to be playful but responsible with technology. In the interview, we’d like to hear about what you’ve discovered and implemented in your previous or current job.

Qualifications

• You have at least 5 years of experience as a cloud engineer.
• You have experience with Azure.
• You have experience with setting up (SQL) databases correctly to scale.
• You have experience in programming provisioning and configurations.
• You enjoy the complexity of SaaS and work in a structured way with a step-by-step approach.
• You believe in teamwork and clear communication as much as we do.
• You’re looking for a job with international context.
• You don’t mind a stand-by shift (evenings or weekend) from time to time.
  
  

Additional Information

The nicest colleagues, a laptop, and a salary that grows with you. That is a no brainer, of course. But there’s more. Much more. In the Employee Handbook, you’ll discover all of our employment conditions.

Got excited?

Then send us your motivation letter and resume via the application form.

Tips for your letter? We think it’s important that you pick up new technologies quickly, that you can withstand change and that you are resistant to stress. We would therefore like to hear, by using an example, what these competencies mean for you. Of course, we are also curious to know why you respond to this position and why you would like to work at TOPdesk.