System Engineer

Systems Engineer

Galway - Hybrid

€45k - €50k

I'm currently partnering with a leading organization to find a skilled Systems Engineer with a passion for building robust, scalable, and high-performing contact center solutions. This is a fantastic opportunity to join a forward-thinking tech team focused on innovation, automation, and operational excellence.

In this role, you’ll be responsible for designing, deploying, and supporting enterprise-grade communication platforms—think Genesys, Avaya, Cisco, or Amazon Connect. The ideal candidate is someone who thrives in a fast-paced, Agile environment and has experience working with modern DevOps tools and practices.

Key Responsibilities:

• Support and enhance 24/7 production environments with high availability
• Drive automation through CI/CD pipelines, Docker, and related technologies
• Work cross-functionally to improve system monitoring, stability, and performance
• Collaborate on architecture, design, and incident management
• Deliver solutions that directly impact customer and associate experiences

What They’re Looking For:

• 3+ years in a systems engineering or related technical role
• Background in VoIP, SIP, and enterprise networking a strong plus
• Experience in Agile teams (Scrum or Kanban)
• Hands-on with containerization, scripting, and infrastructure automation
• Strong problem-solving and communication skills
• A proactive, ownership-driven mindset

If you are interested please apply