Operations Director - Procurement (Construction Project Document Production Manager)

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

Our Values Shape The Way We Consult And Define The People We Want To Join Us On Our Journey, They Are

• Safety first - Going home safe and well
• Client focus - Deliver on our promise
• Integrity - Always do the right thing
• Create opportunity - For our people to excel
  
  

The Document Production Manager is responsible for overseeing the lifecycle of contract document creation and management within MetroLink. The role holder coordinates the drafting, formatting, and delivery of contract documents that meet organisational standards and regulatory requirements. The Document Production Manager ensures consistency, accuracy, and timeliness across all contract document outputs, while implementing best practices in contract document control and version management. The role holder plays a key role in identifying process improvements, managing production workflows, and ensuring that contract document services align with the needs of internal teams and external stakeholders. By collaborating across departments, the Document Production Manager supports MetroLink’s operational efficiency and strategic communication goals.

You’ll Be Responsible For

• Oversee the full lifecycle of contract document production, including planning, formatting, quality assurance, and timely delivery.
• Lead in the reviewing and finalising of contract documents that meet the organisational standards and stakeholder requirements.
• Ensure all contract documents comply with relevant legal, regulatory, and internal policy standards.
• Identify and mitigate risks related to contract document accuracy, confidentiality, and compliance.
• Lead collaboration with internal teams and external partners to ensure clarity, consistency, and alignment in contract document outputs.
• Manage relationships with external vendors and service providers involved in contract document production, ensuring quality and performance standards are met.
• Maintain accurate and transparent reporting on contract document production workflows, timelines, and outputs.
• Lead contract document production processes to accommodate changes while maintaining quality and supporting MetroLink’s programme objectives.
• Monitor and evaluate contract document production performance, identifying areas for improvement and implementing enhancements.
• Establish and formalise contract document control processes to prevent errors, miscommunication, and version conflicts.
• Coordinate with cross-functional teams to ensure contract document content aligns with project goals and organisational messaging.
• Support business development efforts by producing high-quality proposals, presentations, and reports.
• Identify potential risks in contract document workflows and implement mitigation strategies to ensure timely and accurate delivery.
• Participate in progress meetings to provide updates on contract document production plans, timelines, and challenges.
• Drive best practice in relation to all contract document creation and management tasks across MetroLink.
• Contribute to the development of new contract document templates, style guides, and production standards.
• Perform additional tasks or duties as required to support the contract document production function.
  
  

You’ll Need To Have

• 10+ years' experience in a similar Document Production Manager role on another large-scale infrastructure project.
• Possess a good understanding of commercial set-up, risk allocation and supply chain management.
• Experience of major infrastructure programme contract strategy and selection and the development of contract requirements, processes and procedures, systems and tools.
• Experience with procurement of European procurement directives, EU public/utilities civil, contract law and construction procurement as a client or for client bodies.
• Experience of public sector e-procurement and constraints. Have a good understanding of business and procurement management systems.
• Experience within procurement and contract management functions in a range of construction. engineering and service-oriented areas and in a demanding safety critical environment.
• Ability to report timely and accurate management information.
• Competent in Microsoft Office.
• Strong knowledge of currently available purchasing options including framework agreements.
• Ability to write, document, and maintain technical standards, guidelines, and workflows.
• Attention to detail and accuracy.
• Ability to work in a collaborative manner that is positive, open, transparent and is a clear and effective communicator to foster a committed, strategic, innovative and inclusive culture.
• Ability to operate and execute effectively in a dynamic environment with multiple priorities and engaging deadlines.
• Ability to work effectively within a cross function multi-disciplinary functions matrix environment while ensuring that all procurement related tasks are conducted in a timely and accurate manner.
• Ability to multitask, prioritise, and work well under pressure to meet established deadlines.
• Well-developed interpersonal and communication skills along with high personal motivation and energy.
  
  

You’ll Also Have

• A minimum level 8 degree in business or a related subject matter or equivalent experience is desirable.
• Advanced Diploma in Public Procurement Law (King’s Inns) or equivalent is desirable.
• A professional qualification such as Engineers Ireland (IE), Institute of Civil Engineers (ICE), Chartered Institute of Procurement & Supply (CIPS), Royal Institute of Chartered Surveyors (RICS) or relevant equivalent.
• Membership of Institute of Management Consulting or Association of Project Management or Project Manager Institute (PMI) is desirable.
  
  

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.