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As a Solutions Architect, you will act as a trusted security and technical advisor for customers throughout their journey, from initial evaluation to post-sales deployment. This hybrid pre- and post-sales position blends blockchain security, client consulting, sales support, and technical integration. You will collaborate directly with leading Web3 teams to understand their security challenges, develop real-time threat detection strategies, and ensure smooth implementation of Hexagate's solutions. This role demands technical problem-solving skills, strong blockchain security knowledge, client-facing abilities, and a proactive approach to ensuring customer success.
In this role, you’ll:
- Partner with Account Executives and Inside Sales reps to run discovery calls, security risk reviews, and product demos
- Help prospects evaluate Hexagate’s capabilities, align solutions with their risk profile, and build proof-of-concepts
- Design and deploy customized real-time monitoring solutions for smart contracts, transactions, and blockchain entities
- Lead technical onboarding and solution deployment, including custom monitor rules, API integrations, and alerting workflows
- Assist with integrations into customer pipelines and tools
- Provide ongoing advisory on threat models, detection coverage, and evolving security best practices
- Stay ahead of blockchain threats, advising customers on new attack vectors and security best practices
- Act as the voice of the customer to influence product roadmap
- Document implementation patterns and best practices
- Help scale Hexagate’s customer success and enablement playbooks
- 3+ years of experience in a technical role such as Solutions Engineer, Security Engineer, Sales Engineer, or Blockchain Analyst
- Strong knowledge of Web3 security, including smart contract vulnerabilities, DeFi risks, and blockchain transaction monitoring
- Hands-on programming experience and APIs for data integrations and monitoring configurations
- Ability to read Solidity and analyze smart contract interactions (some coding experience is a requirement)
- Excellent communication skills, with the ability to explain complex security concepts to both technical and non-technical audiences
- Experience in customer-facing roles, particularly in security, risk management, or blockchain-related industries
- A self-starter mindset, with the ability to work independently and handle multiple accounts
- Background in cybersecurity, fraud detection, risk management in DeFi, or security in blockchain environments
- SQL, Python, or other scripting experience for querying blockchain data
- Solidity & smart contract security tools
- SQL, Python, and scripting tools for data analysis
Blockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That’s where Chainalysis comes in. We provide complete knowledge of what’s happening on blockchains through our data, services, and solutions. With Chainalysis, organizations can navigate blockchains safely and with confidence.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. Some of the ways we’re ensuring we keep learning are an internal Diversity Committee, Days of Reflection throughout the year including International Women’s Day, Harvey Milk Day, World Humanitarian Day, and UN International Migrants Day, and a commitment to continue revisiting and reevaluating our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you.