Scrum Master

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ALTA IT Services is seeking an experienced Scrum Master to lead multiple cross-functional Agile teams or a full Agile Release Train (ART) in support of a major health insurance client. This hybrid role, based in Reston, VA, requires hands-on facilitation of agile delivery while driving continuous improvement, agile maturity, and lean-agile practices across the enterprise. You will operate as a servant leader and Lean-Agile champion, guiding teams through the use of Scrum, SAFe, and Kanban frameworks.

Location: Reston, VA (Hybrid – 2-3 days onsite per week)

Pay: $75/HR

Contract Role

Key Responsibilities

• Serve as Scrum Master for multiple Agile teams or as a Release Train Engineer (RTE).
• Facilitate all Scrum/SAFe ceremonies (Daily Standups, PI Planning, Reviews, Retrospectives, Scrum of Scrums).
• Guide teams toward iterative delivery aligned with PI objectives.
• Drive agile maturity, team velocity, flow, and quality using key metrics.
• Ensure working agreements and Definition of Done (DoD) are understood and followed.
• Promote problem-solving, continuous learning, and ownership within teams.
• Foster strong relationships across delivery, UX, architecture, and shared services teams.
• Represent the team or ART in Scrum of Scrums and program-level ceremonies.
• Align priorities with Product Owners, Product Management, and Business Stakeholders.
• Improve communication flow and value delivery across organizational boundaries.
  
  

Required Qualifications

• Bachelor’s degree in Business, Information Technology, or related field (or 4+ years additional experience in lieu).
• 8+ years of professional experience, with at least 3+ years as a Scrum Master or Kanban Lead.
• Hands-on experience leading Agile teams in a SAFe Agile Release Train environment.
• Proven success driving agile maturity and delivering improved business outcomes.
• Deep knowledge of Lean-Agile principles, Scrum, Kanban, and SAFe frameworks.
  
  

Preferred Qualifications

• Experience in the health insurance or healthcare domain.
• Certified Scrum Professional (CSP), SAFe Scrum Master (SSM), or SAFe Release Train Engineer (RTE) certification.
• Skilled in change management and continuous improvement leadership.
• Experience with value stream mapping, system optimization, and Theory of Constraints.
• Strong understanding of Product Ownership, DevOps, and Test Automation practices.
  
  

Skills & Tools

• Expert in Agile tools such as Jira, Confluence, Azure DevOps, Rally, etc.
• Excellent communication, conflict resolution, and facilitation skills.
• Ability to build metrics dashboards and drive data-informed decisions.
• Comfortable in a dynamic, fast-paced environment with multiple priorities.
  
  

#M2

Ref: #855-IT Baltimore

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.