Head of Industry sector Engagement

About LuxProvide:

LuxProvide operates MeluXina, one of Europe’s leading supercomputers, designed to accelerate innovation in strategic industries. Our mission is to empower businesses with High-Performance Computing (HPC), Artificial Intelligence (AI), and data analytics to accelerate innovation.

We support Luxembourg and Europe’s digital transformation by providing advanced computational capabilities and expertise to industries such as public sector, space, manufacturing, logistics, energy, finance, and life sciences.

Role Overview:

The Head of Industry sector Engagement will be responsible for building strategic relationships with clients in the energy, manufacturing and logistics sector. This role requires a deep understanding of client needs, the ability to identify tailored solutions leveraging HPC, data, and AI technologies, and the drive to make impact and achieve business growth. The candidate will act as a trusted advisor, aligning LuxProvide’s offerings with the specific challenges and opportunities of the industry ecosystem.

This highly collaborative position will work across teams and partners to create innovative solutions, manage complex projects, and deliver exceptional customer outcomes.

Key Responsibilities:

Customer Engagement & Relationship Management:

• Build and maintain trusted, long-term relationships with executives and decision-makers in the indsutry sector.
• Act as a trusted advisor, guiding customers on how HPC, AI, and data analytics can drive operational efficiency, security, and sustainability.
• Engage with C-level executives, R&D teams and IT leaders to align LuxProvide’s capabilities with their business and compliance needs.
• Conduct regular business reviews with customers to showcase the value of LuxProvide’s solutions and align strategies for growth.
• Drive customer satisfaction by ensuring alignment between client needs and LuxProvide’s services.

Solution Selling & Industry-Specific Digital Transformation:

• Support manufacturing, logistics, and energy sectors in optimizing production, predictive maintenance, and process automation using HPC and AI.
• Lead consultative engagements to co-develop digital twins, smart manufacturing solutions, energy-efficient computing models, and AI-powered risk assessment tools.
• Work closely with industry-specific solution partners to tailor innovative, sector-specific solutions.

Account & Project Management:

• Develop and execute strategic account plans to meet revenue and engagement targets for assigned accounts.
• Lead the orchestration of internal resources and external partners to deliver high-value projects.
• Manage a portfolio of accounts, ensuring projects are delivered on time and exceed customer expectations.
• Monitor and report on account performance, including project milestones, customer feedback, and financial outcomes.

Industry Expertise & Thought Leadership:

• Stay ahead of trends and innovations in industrial digitalization.
• Represent LuxProvide at industry events and conferences, showcasing its capabilities and building brand recognition.
• Advocate for customer needs within LuxProvide, ensuring products and services evolve in line with industry demands.

Collaboration and Leadership:

• Coordinate cross-functional teams to drive customer success, including technical, sales, and marketing teams.
• Establish partnerships with relevant ecosystem players, including government agencies, technology providers, and research institutions.
• Contribute to the overall strategy for LuxProvide’s presence in the industry sector.

Required Qualifications:

• Bachelor’s degree in Business, Engineering, Computer Science, or a related field (Master’s degree preferred).
• 5+ years of account management, business development, or sales experience in technology, preferably in HPC, data, or AI.
• Exceptional relationship-building and communication skills, with the ability to influence and collaborate with C-level executives.
• Proven track record of driving digital transformation projects in manufacturing, logistics, or energy.
• Ability to engage with both technical and executive stakeholders, translating complex technology into business value.
• Excellent communication and relationship-building skills with the ability to drive complex projects to completion.

Preferred Skills & Attributes:

• Understanding of Luxembourg’s industrial ecosystem, including key players, regulatory landscape, and funding mechanisms.
• Experience managing complex, high-value projects with multiple stakeholders.
• Strong analytical skills, with the ability to leverage data-driven insights for customer engagement.
• Multilingual proficiency, with fluency in English and French (additional European languages are a plus).

Why Join LuxProvide?

Be part of an innovative team driving digital transformation in the industry sector. With access to cutting-edge supercomputing resources and a vibrant ecosystem, you’ll play a critical role in shaping the future of these industries.