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GIOS Technology

ServiceNow ITSM Business Analyst

GIOS Technology
Luxembourg · Contract · Mid-Senior

Job Title: ServiceNow ITSM Business Analyst

Location: Luxembourg City, Luxembourg/Hauts-de-France, France(Hybrid)


Job Description:

• We are seeking a Business Analyst with hands-on experience in ServiceNow ITSM modules (Incident, Change, Problem, CMDB).

• The role involves gathering requirements, creating user stories, and supporting ITSM process implementation.

• Strong knowledge of ITIL framework and stakeholder management is essential.

• ServiceNow and ITIL certifications are preferred.

Key Skills

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itil
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Posted
Jun 13, 2025
Type
Contract
Level
Mid-Senior
Location
Luxembourg

Industries

IT Services IT Consulting Technology Information Media Software Development

Categories

Information Technology Other

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