GP Dispenser / Dispensary Assistant

Job Summary

Putting Patients First is at the heart of what we do at Billinghay Medical Practice. Do you share the same values? Then this exciting opportunity may be just what you are looking for.

Here at Billinghay Medical Practice, we have an exciting opportunity for a Dispenser/ Dispensary Assistant to join the team. We are looking for the right candidate to work 27 hours a week, alongside the experienced dispensary team.

The Contracted Hours Would Be

Monday- 8:30-17:30

Tuesday- 9:00-18:30

Thursday- 12:30-17:30

Friday 13:00-18:30

The ideal candidate will be qualified to NVQ Level 2 or above and have previous dispensary experience, while being confident working with the general public/patients. However, for the right candidate, as a Practice, we would support you to gain your NVQ Level 2.

Interviews are due to take place week commencing 23rd June 2025.

We are a forward thinking Practice, always putting patient medical care at the forefront of every decision. We are routinely in the top 10 for patient satisfaction in Lincolnshire.

Main duties of the job

The successful candidate would work as part of an excellent, experienced dispensary team, who remain adaptable and considerate to changes within General Practice and the NHS.

The successful candidate would be responsible for dispensing medication to the entitled patient population in an accurate and timely manner.

A sensitive and empathetic approach alongside a flexible, cooperative, professional nature and the desire to put patient safety and quality of service at the forefront are essential characteristics that we will be looking for.

Previous experience working in a GP setting is an advantage however, not essential as full training will be provided.

About Us

Billinghay Medical Practice is a rural and caring practice which provides a range of services for the 5,000 patients who are registered with us.

We have a skilled and experienced team comprising of 3 GPs, 3 Nurse Practitioners, Paramedic Practitioner, Clinical Care Co-ordinator and an excellent nursing team. Alongside these we have a highly motivated and competent Reception / Administration and Dispensary teams.

We strive to ensure every patient receives excellent medical services from all members of staff within the Practice. We treat all patients and staff with dignity, independence, respect and honesty in an environment that is accessible, safe and friendly.

Details

Date posted

29 May 2025

Pay scheme

Other

Salary

£12.30 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A1458-25-0003

Job locations

39 High Street

Billinghay

Lincoln

LN4 4AU

Job Description

Job responsibilities

The successful candidate will project a positive and friendly image to dispensary customers and other visitors, while dealing with queries in a professional, courteous and efficient way, ensuring a high-level of service is delivered at all times.

To be responsible for the preparation and dispensing of prescriptions in accordance with Practice policies and current legislation.

Duties And Responsibilities

The following are the core responsibilities of the Dispenser. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Dispense prescriptions to the entitled population in accordance with Practice policies and procedures, ensuring there are no discrepancies
• Support the Dispensary Supervisors in ensuring a high-level of service is delivered at all times
• Collection of prescription charges/checking patient exemption statements
• Cash handling and banking
• Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage
• Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions
• Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the cold chain rule
• Providing patients with advice regarding all prescription matters
• Ensuring controlled drugs are dispensed within accordance to the practice policy
• Remain current with the latest guidance ensuring the dispensary conforms to SOPs, NICE, CQC etc guidance
• Cleaning work surfaces and shelving on a regular basis and ensuring that all dispensary equipment is kept clean and kept in good working order.
• Maintaining full and accurate records of all dispensing transactions.
• Undertaking any other reasonable tasks as requested by the Lead Dispenser, Dispensary Manager, Practice Manager or the Partners.
  
  

Job description

Job responsibilities

The successful candidate will project a positive and friendly image to dispensary customers and other visitors, while dealing with queries in a professional, courteous and efficient way, ensuring a high-level of service is delivered at all times.

To be responsible for the preparation and dispensing of prescriptions in accordance with Practice policies and current legislation.

Responsibilities

The following are the core responsibilities of the Dispenser. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Dispense prescriptions to the entitled population in accordance with Practice policies and procedures, ensuring there are no discrepancies
• Support the Dispensary Supervisors in ensuring a high-level of service is delivered at all times
• Collection of prescription charges/checking patient exemption statements
• Cash handling and banking
• Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage
• Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions
• Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the cold chain rule
• Providing patients with advice regarding all prescription matters
• Ensuring controlled drugs are dispensed within accordance to the practice policy
• Remain current with the latest guidance ensuring the dispensary conforms to SOPs, NICE, CQC etc guidance
• Cleaning work surfaces and shelving on a regular basis and ensuring that all dispensary equipment is kept clean and kept in good working order.
• Maintaining full and accurate records of all dispensing transactions.
• Undertaking any other reasonable tasks as requested by the Lead Dispenser, Dispensary Manager, Practice Manager or the Partners.
  
  

Person Specification

Qualifications

Essential

• GCSE (or equivalent) English & Maths at Grade C or above
  
  

Desirable

• NVQ Level 2 in Dispensing
  
  

Skills

Essential

• Excellent Communication skills (both written and oral)
• Strong IT skills
• Effective time management and able to plan and organise own workload
• Ability to work as a team member and autonomously
• Problem solving & analytical skills
• Ability to follow policy and procedure
  
  

Desirable

• Capable of managing payments
• Ability to effectively manage stock, including ordering, rotation, disposal etc.
  
  

Experience

Essential

• Experience working with the general public/ patients
  
  

Desirable

• Experience of working in a dispensary
• Experience of working in primary care
• Broad knowledge of General Practice
  
  

Person Specification

Essential

• Experience working with the general public/ patients
  
  

Desirable

• Experience of working in a dispensary
• Experience of working in primary care
• Broad knowledge of General Practice
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Billinghay Medical Practice

Address

39 High Street

Billinghay

Lincoln

LN4 4AU

Employer's website

https://billinghaymedicalpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Billinghay Medical Practice

Address

39 High Street

Billinghay

Lincoln

LN4 4AU

Employer's website

https://billinghaymedicalpractice.co.uk/ (Opens in a new tab)