Product Owner

We are seeking a dedicated and results-driven Product Owner to lead a large-scale Salesforce implementation project.

The ideal candidate will possess strong communication and client management skills, paired with deep experience in Salesforce or CRM systems. You will play a critical role in shaping the implementation roadmap, optimizing business processes, and delivering scalable solutions that meet the needs of stakeholders and end-users.

Responsibilities

Define and prioritize the product backlog based on business needs and objectives
Collaborate with business owners, product managers, and users to identify opportunities for process improvements
Work closely with technical architects on business process design and optimization of Salesforce features and functionality
Support the creation of an implementation roadmap, including future features and enhancements
Ensure alignment of overall solution architecture, non-functional requirements, and integration landscape with business goals
Participate in design review sessions, providing guidance and feedback to ensure quality and alignment
Facilitate and drive regular communication between stakeholders, cross-functional teams, and external partners
Deliver clear and actionable requirements to development teams, ensuring timely execution
Showcase product outcomes and improvements to stakeholders post-implementation
Monitor project progress, manage risks, and ensure adherence to Scaled Agile Framework methodologies
Stay informed on Salesforce capabilities and updates for continuous improvement recommendations

Requirements

Background in product management and product ownership with 5+ years of IT experience
At least 2 years in Senior/Lead/Manager/Owner roles
Proven track record in managing engagements for teams of 5+ FTEs
Expertise in Salesforce Primary Clouds (Sales Cloud, Service Cloud, Community Cloud)
Knowledge of business process modeling, process design, and optimization
Familiarity with non-functional requirements and integration landscape in large-scale projects
Skills in client management and cross-functional team collaboration
Understanding of scalable methodologies, preferably Scaled Agile Framework or similar frameworks
Capability to work with technical teams to align functionality with business processes
Proficiency in solutions architecture and future vision development for functional design
Strong verbal and written communication skills in English, at least at a B2 level

Nice to have

Proficiency in Rally Software for Agile project management
Experience working within Scaled Agile Framework methodologies
Familiarity with additional CRM platforms or tools for enterprise environments

We offer

International projects with top brands
Work with global teams of highly skilled, diverse peers
Healthcare benefits
Employee financial programs
Paid time off and sick leave
Upskilling, reskilling and certification courses
Unlimited access to the LinkedIn Learning library and 22,000+ courses
Global career opportunities
Volunteer and community involvement opportunities
EPAM Employee Groups
Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

Key Skills

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