CVM Business Analyst
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At Exacaster we impact the lives of over 40 million consumers on a daily basis by working with clients in the Baltics, USA, Central and South America and the Caribbean. Overall, we operate one of the largest big-data environments in the Baltics, and we certainly have one of the most diverse sets of data and pursue some of the most challenging analytical projects.
Exacaster’s team is looking for a CVM (Customer Value Management) Business Analyst to join our Pilot team.
About the role:
We are looking for a mid/senior CVM (Customer Value Management) professional to drive end-to-end project delivery, shape data-driven customer strategies, and become an expert in Exacaster’s products. This role combines hands-on analytics, strategic thinking, and close collaboration with product and client teams.
Who should apply:
This role is a great fit if you have solid CVM (Customer Value Management) and business acumen, enjoy diving deep into customer data and KPIs, and have led projects from idea to delivery. If you’re good at turning data into real-world outcomes, navigating between business and tech teams, and want to be part of impactful CVM product development — let’s talk!
Your daily tasks will include:
Exacaster’s team is looking for a CVM (Customer Value Management) Business Analyst to join our Pilot team.
About the role:
We are looking for a mid/senior CVM (Customer Value Management) professional to drive end-to-end project delivery, shape data-driven customer strategies, and become an expert in Exacaster’s products. This role combines hands-on analytics, strategic thinking, and close collaboration with product and client teams.
Who should apply:
This role is a great fit if you have solid CVM (Customer Value Management) and business acumen, enjoy diving deep into customer data and KPIs, and have led projects from idea to delivery. If you’re good at turning data into real-world outcomes, navigating between business and tech teams, and want to be part of impactful CVM product development — let’s talk!
Your daily tasks will include:
- Leading end-to-end delivery of CVM projects - from planning to execution.
- Designing strategic CVM solutions tailored to client needs.
- Coordinating the integration of CVM tools with clients' existing IT systems.
- Becoming a go-to expert on Exacaster’s products and solutions.
- Running product demos and training sessions for internal and external stakeholders.
- Providing ongoing support and troubleshooting for Exacaster-related topics.
- Sharing feedback and ideas to contribute to our product development roadmap.
- Helping with task coordination, project oversight, and stakeholder communication when needed.
- Solid experience working with customer data and key metrics such as ARPU, churn, CLTV, and usage.
- Ability to perform root cause analysis and draw actionable insights.
- Proficiency in SQL and/or Python for data analysis.
- Hands-on experience managing analytical or IT related projects: from scoping and timelines to delivery.
- Strong organizational skills and the ability to coordinate work across teams.
- Clear communication and stakeholder management skills.
- Ability to turn data into meaningful, easy-to-understand insights.
- Skilled at translating business requirements into technical tasks, and vice versa.
- Professional working proficiency in English.
- Knowledge of key CVM concepts (e.g., churn, upsell/cross-sell, NBO).
- Hands-on experience with CVM campaign setup, execution, and validation.
- Familiarity with the telecommunications industry.
- Monthly salary for this position from 2700 Eur gross to 5000 Eur gross for a full time role.
- Participation in the company’s stock options program.
- Flexible Benefits & Personal learning budget.
- 10 Growth Days per year - dedicated time for learning and development.
- Ownership and dynamics in your role.
- Hybrid work environment with preferably at least 1 day per week in the office.
- All the support you need from our experienced team to become an even better professional.
- And the most important thing – you will be part of a great international team!
Post Date
2025-06-13
Job Type
REMOTE
Employment type
Full-time
Category
Research, Analyst, , Information Technology
Level
Not Applicable
Country
Lithuania
Industry
Information Technology & Services ,
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